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Benjamin Merrill Location
Calais, ME, US
Benjamin Merrill Work
2024 -now Director of Operations, Medicare Advantage @
2014 -now Quality Control Coordinator @ Neighborhood Health Plan
2017 -2024 Member Enrollment Manager @
2012 -2014 Supervisor of Customer Service @ Neighborhood Health Plan
2009 -2012 Unit Manager @
Benjamin Merrill Education
Southern New Hampshire University
Bachelor of Arts (B.A.) (English Language and Literature, General)
2013-2015
Great Bay Community College
Liberal Arts (Business Administration and Management, General)
Benjamin Merrill Skills
Customer Service
Microsoft Office
Employee Relations
Customer Satisfaction
Analysis
Team Building
u.s. Immigration
Policy
Change Management
Conflict Resolution
Coaching
Performance Management
Vendor Management
Customer Experience
Talent Acquisition
Health Insurance
Hiring
Staff Development
Leadership
Outlook
Public Speaking
Call Center
Sales
Contact Centers
Employee Engagement
Business Process Improvement
Training
Call Centers
Team Leadership
Management
Recruiting
Insurance
Strategic Planning
Employee Training
Quality Assurance
Cross Functional Team Leadership
Onboarding
Workforce Management
Operations Management
Employment Based Immigration
Process Improvement
Data Analysis
Benjamin Merrill Summary
Benjamin Merrill, based in Calais, ME, US, is currently a Director of Operations, Medicare Advantage at Mass General Brigham Health Plan. Benjamin Merrill brings experience from previous roles at Neighborhood Health Plan, Mass General Brigham Health Plan and Serco-NA. Benjamin Merrill holds a 2013 - 2015 Bachelor of Arts (B.A.) in English Language and Literature, General @ Southern New Hampshire University. With a robust skill set that includes Customer Service, Microsoft Office, Employee Relations, Customer Satisfaction, Analysis and more. Benjamin Merrill has 1 mobile phone numbers on RocketReach.
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