Customer Service Advocate @ (August 2021 - May 2022)
Customer Happiness Engineer @ (December 2020 - August 2021)
Contact Center Representative @ (November 2019 - May 2020)
Assistant Retail Manager @ (July 2012 - April 2019)
Warehouse Supervisor @ Intertech Digital (September 2007 - July 2012)
Sr. Telephone Specialist @ (May 2003 - January 2005)
Benjamin Martin Education
SUNY Brockport
Bachelor's degree (BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES)
1999-2003
Benjamin Martin Skills
Contact Centers
Customer Experience
Customer Service
Customer Service Management
Customer Service Representatives
Customer Support
Inventory Management
Organization Skills
Phone Etiquette
Retail
Store Management
Benjamin Martin Summary
Benjamin Martin, based in Lockport, NY, US, is currently a Patient Experience Specialist Revenue Management II at Catholic Health. Benjamin Martin brings experience from previous roles at UnitedHealth Group, HiOperator, M&T Bank and Walmart. Benjamin Martin holds a 1999 - 2003 Bachelor's degree in BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES @ SUNY Brockport. With a robust skill set that includes Contact Centers, Customer Experience, Customer Service, Customer Service Management, Customer Service Representatives and more. Benjamin Martin has 1 emails and 1 mobile phone numbers on RocketReach.
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