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Benjamin Hickey Location
Grand Rapids, MI, US
Benjamin Hickey Work
2022 -now Director of Technical Operations @
2018 -2022 Technical Operations Center Manager at US Signal @
2016 -2018 Technical Support Supervisor @
2013 -2016 Technical Operations Center Technician @
2011 -2013 Technical Support Representative II VOIP Specialist @
2010 -2010 Dispatcher I @
2009 -2010 Shift Leader @
2008 -2009 Customer Relations and Customer QA Specialist @
2004 -2008 Shift Manager @
Benjamin Hickey Education
Hemlock High School
High School
1998-2002
Delta College
Associates of the Arts (English Language and Literature/Letters)
Benjamin Hickey Skills
Cisco Systems Products
Cisco Technologies
MPLS
Remote Troubleshooting
VoIP
Multiprotocol Label Switching Mpls
Troubleshooting
Telecommunications
IP
Sonus
Switches
Ethernet
Adtran
Voice Over Ip Voip
T1
Managed Services
MGCP
Juniper
Customer Service
Technical Support
WAN
Broadsoft
Cisco Routers
Routers
Routing
Voice Over Ip
Multiprotocol Label Switching
Benjamin Hickey Summary
Benjamin Hickey, based in Grand Rapids, MI, US, is currently a Director of Technical Operations at US Signal. Benjamin Hickey brings experience from previous roles at US Signal and XO Communications. Benjamin Hickey holds a 1998 - 2002 High School @ Hemlock High School. With a robust skill set that includes Cisco Systems Products, Cisco Technologies, MPLS, Remote Troubleshooting, VoIP and more. Benjamin Hickey has 2 emails and 4 mobile phone numbers on RocketReach.
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