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Benjamin Hickey Location
Grand Rapids, MI, US
Benjamin Hickey Work
Director of Technical Operations @ (April 2022 - Present)
Technical Operations Center Manager at US Signal @ (June 2018 - April 2022)
Technical Support Supervisor @ (March 2016 - June 2018)
Technical Operations Center Technician @ (May 2013 - March 2016)
Technical Support Representative II VOIP Specialist @ (April 2011 - May 2013)
Dispatcher I @ (June 2010 - September 2010)
Shift Leader @ (April 2009 - June 2010)
Customer Relations and Customer QA Specialist @ (January 2008 - January 2009)
Shift Manager @ (January 2004 - January 2008)
Benjamin Hickey Education
Hemlock High School
High School
1998-2002
Delta College
Associates of the Arts (English Language and Literature/Letters)
2013
Benjamin Hickey Skills
Adtran
Broadsoft
Cisco Routers
Cisco Systems Products
Cisco Technologies
Customer Service
Ethernet
IP
Juniper
MGCP
MPLS
Managed Services
Multiprotocol Label Switching (MPLS)
Remote Troubleshooting
Routers
Routing
Sonus
Switches
T1
Technical Support
Telecommunications
Troubleshooting
VoIP
Voice over IP (VoIP)
WAN
Multiprotocol Label Switching Mpls
Voice Over Ip Voip
Voice Over Ip
Multiprotocol Label Switching
Benjamin Hickey Summary
Benjamin Hickey, based in Grand Rapids, MI, US, is currently a Director of Technical Operations at US Signal. Benjamin Hickey brings experience from previous roles at US Signal and XO Communications. Benjamin Hickey holds a 1998 - 2002 High School @ Hemlock High School. With a robust skill set that includes Adtran, Broadsoft, Cisco Routers, Cisco Systems Products, Cisco Technologies and more. Benjamin Hickey has 2 emails and 4 mobile phone numbers on RocketReach.
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