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Benjamin Grounds Location
Saint Paul, MN, US
Benjamin Grounds Work
Multi-Site Customer Care Manager @ (February 2026 - Present)
Customer Care Site Manager @ (October 2024 - February 2026)
Board Member @ (October 2025 - Present)
Customer Service Manager @ (September 2023 - October 2024)
Customer Service Manager - RTL @ (August 2021 - September 2023)
Account Manager @ (January 2021 - July 2021)
Customer Service Representative @ (February 2020 - December 2020)
Customer Service Associate @ (March 2019 - February 2020)
Logistics Specialist @ (June 2018 - April 2019)
Call Center Representative @ (September 2017 - May 2018)
Student Government Government Affairs @ (August 2016 - May 2017)
Laborer @ (May 2015 - August 2016)
Caterer @ (January 2014 - May 2016)
Benjamin Grounds Education
University of North Dakota
Bachelor of Business Administration - BBA (Public Administration)
2013-2018
University of North Dakota
Public Administration
2013-2018
Benjamin Grounds Skills
Market Analysis
Negotiation
Business Relationship Management
Creative Problem Solving
Customer Satisfaction
Management
Microsoft Outlook
Customer Engagement
People Management
Written Communication
Problem Solving
Organization Skills
Performance Metrics
Microsoft Office
Customer Experience
Performance Measurement
Interpersonal Skills
Communication
Business Analysis
Team Management
Leadership
Data Analysis
Process Improvement
New Business Development
Client Relations
Customer Service
Team Leadership
Teamwork
Event Planning
Analytical Skills
Microsoft Word
Microsoft Excel
Individualization
Achiever
Focus
Freight Brokerage
Third-Party Logistics (3PL)
Event Management
Business Reviews
Coaching
Coaching & Mentoring
Communication Training
Contact Center Management
Customer Service Management
Customer Success
Focus
High Sense of Urgency
International Business
Quality Management
Retail
Upselling
Benjamin Grounds Summary
Benjamin Grounds, based in Saint Paul, MN, US, is currently a Multi-Site Customer Care Manager at Cabinetworks Group. Benjamin Grounds brings experience from previous roles at Cabinetworks Group, Midwest Contact Center Association (MWCCA), EcoWater Systems LLC and Bay and Bay Transportation. Benjamin Grounds holds a 2013 - 2018 Bachelor of Business Administration - BBA in Public Administration @ University of North Dakota. With a robust skill set that includes Market Analysis, Negotiation, Business Relationship Management, Creative Problem Solving, Customer Satisfaction and more. Benjamin Grounds has 3 emails and 1 mobile phone numbers on RocketReach.
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