Benjamin Fischer's Location
Zurich, Switzerland
Benjamin Fischer's Work
- Head of Performance and Partner Management @ Tamedia
- Customer Care Service Manager @ Tamedia
- Technischer Leiter Workforce and Planning @ Sunrise Communications AG
- WFM Application Administrator ad Interim @ Sunrise Communications AG
- Team Leader Workforce and Planning @ Sunrise Communications AG
- Workforce Manager Northern EMEA @ Sitel UK & Ireland
- Operations Manager @ Sitel UK & Ireland
- Team Manager @ Sitel UK & Ireland
- Customer Service Professional @ Sitel UK & Ireland
- Controller (Transactions and Customer Support) @ A1M AG
Benjamin Fischer's Education
- Technische Universität Bergakademie Freiberg
Economics
2003 - 2005 - Berlin University of Applied Sciences Berlin (BHT)
Mechanical Engineering
1999 - 2002
Benjamin Fischer's Skills
- Management
- Workforce Management
- Call Center
- Contact Centers
- BPO
- Avaya
- Customer Experience
- Team Management
- Service Delivery
- Process Improvement
Benjamin Fischer's Summary
Benjamin Fischer, based in Zurich, Switzerland, is currently a Head of Performance and Partner Management at Tamedia, bringing experience from previous roles at Tamedia and Sunrise Communications AG. Benjamin Fischer holds a 2003 - 2005 Economics @ Technische Universität Bergakademie Freiberg. With a robust skill set that includes Management, Workforce Management, Call Center, Contact Centers, BPO and more, Benjamin Fischer contributes valuable insights to the industry. Benjamin Fischer has 1 email on RocketReach.
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