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Benjamin Ferguson Location
Asheville, NC, US
Benjamin Ferguson Work
System Support Technician @ (March 2026 - Present)
IT Support Specialist @ (February 2023 - January 2026)
Information Technology Assistant @ (February 2023 - December 2025)
Technical Support Specialist @ (December 2022 - February 2023)
Clinical Support Specialist Tier 2 @ Allergy Partners PLLC (October 2015 - November 2022)
Clinical Support Specialist @ Allergy Partners IS&T (October 2015 - November 2022)
Certified Coach @ Sitel Corp (November 2009 - October 2015)
Benjamin Ferguson Education
Abtech Institute
Completion Certificate (Routing and Switching)
2018-2020
AB Technical
Master of Business Administration
ANDERLEY
High School Diploma
Caldwell Community College and Technical Institute
General Education
Cleveland Institute of Electronics
Applied Sciences
Benjamin Ferguson Skills
.NET Framework
2nd Line IT Support
Active Directory
Anti-phishing
Automation
CUPS
Cisco IOS
Cisco Meraki
Cisco Routers
Claims Adjusting
Clinical Support
Coaching
Communication
Computer Literacy
Computer Systems Maintenance
Confluence
Critical Thinking
Fuel Systems
Google Admin
HP Application Lifecycle Management
Help Desk Support
Industry Training
Instructor-led Training
Internet Protocol Suite (TCP/IP)
Jira Service Desk
Layer 2
Layer 3
Management Information Systems (MIS)
Microsoft 365
Microsoft Admin
Microsoft Azure
Microsoft Excel
Microsoft Intune
Microsoft Office
Mobile Devices
Network Support
Networking
Office 365
Office 365 Administration
Office Software
Onboarding
Operating Systems
Operational Excellence
Opsgenie
Packet Switching
Print Servers
Putty
Remote Troubleshooting
Staff Development
Staff Mentoring
Strategic IT Management
Technical Support
Ticketing Systems
Tier 2 Help Desk Support
Troubleshooting
Voice over IP (VoIP)
Wireshark
Workstations
Zoom Admin
iPad
iTrent HR and Payroll Software
Benjamin Ferguson Summary
Benjamin Ferguson, based in Asheville, NC, US, is currently a System Support Technician at RSI Vacations. Benjamin Ferguson brings experience from previous roles at MB HAYNES Corporation, SCW and Allergy Partners PLLC. Benjamin Ferguson holds a 2018 - 2020 Completion Certificate in Routing and Switching @ Abtech Institute. With a robust skill set that includes .NET Framework, 2nd Line IT Support, Active Directory, Anti-phishing, Automation and more. Benjamin Ferguson has 2 emails and 1 mobile phone numbers on RocketReach.
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