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Benjamin Crider Location
United States
Benjamin Crider Work
Director of Customer Operations @ (May 2024 - Present)
Senior Manager of Customer Operations @ (June 2019 - May 2024)
Customer Support Manager @ (March 2018 - June 2019)
Customer Support Manager @ (January 2017 - March 2018)
Reports Coordinator @ (May 2015 - December 2016)
Telephone Technician 2 @ (September 2014 - May 2015)
Telephone and Internet Repair Technician @ (March 2014 - September 2014)
Sales Consultant @ (January 2007 - March 2014)
Technical Service Representative @ Sprint (January 2001 - January 2007)
Benjamin Crider Education
St. Charles Community College
Associate of Science (A.S.) (Computer Programming)
2011-2015
Benjamin Crider Skills
Customer Support
Freshdesk
NetSuite
rev.io
Blulogix
Team Leadership
Project Management
Direct Sales
Telecommunications
Customer Satisfaction
Troubleshooting
Customer Retention
Technical Support
Wireless
C++
Account Management
Sales Process
Customer Experience
Sales
Programming
HTML
Sales Management
Sales Operations
Solution Selling
Microsoft Excel
Visual Basic
SQL
SharePoint
SharePoint Designer
Data Analysis
Data Migration
Databases
Latenode
REST APIs
Zapier
Management
RFP
Editing
Benjamin Crider Summary
Benjamin Crider, based in United States, is currently a Director of Customer Operations at Ooma, Inc.. Benjamin Crider brings experience from previous roles at Ooma, Inc., Broadsmart , Inc., magicJack and Charter Communications. Benjamin Crider holds a 2011 - 2015 Associate of Science (A.S.) in Computer Programming @ St. Charles Community College. With a robust skill set that includes Customer Support, Freshdesk, NetSuite, rev.io, Blulogix and more. Benjamin Crider has 2 emails and 1 mobile phone numbers on RocketReach.
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