2011 -
2015 General Manager - Customer Service Operations @
2010 -
2011 Group Customer Care Manager @ The Siemsen Group
Benjamin Brown Education
Australian Institute of Business
Master of Business Administration (MBA) ( In progress )
2015
-
2017
Benjamin Brown Skills
Performance Management
Operations Management
Online Travel
Leadership
Tourism
Customer Experience
Change Management
Team Leadership
Management
Service Delivery
Customer Satisfaction
Business Process Improvement
Customer Service Management
Contact Center Operations
CRM
Call Center Development
Operating Budgets
Travel
Contact Centers
Amadeus
Recruiting
Workforce Planning
Amadeus GDS
Cisco Call Manager
Spa
Team Building
SALT
Project Management
Mantra
Operations
Front Office
User Experience
Microsoft Excel
Sales
Business Strategy
Healthcare
Benjamin Brown Summary
Benjamin Brown, based in Sydney, NSW, AU, is currently a Head of Operations at Vitable. Benjamin Brown brings experience from previous roles at Cruise1st.com.au, Expedia Australia, Wotif Group and The Siemsen Group. Benjamin Brown holds a 2015 - 2017 Master of Business Administration (MBA) in In progress @ Australian Institute of Business . With a robust skill set that includes Performance Management, Operations Management, Online Travel, Leadership, Tourism and more. Benjamin Brown has 1 emails on RocketReach.
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