BenefitsMart Information

BenefitsMart was founded in 1993 by Jean Russell. Prior to starting BenefitsMart, Jean had significant experience in the insurance industry. She observed the frustration many clients experienced with poor service quality and was convinced that she could build a successful business based on quality service and education. Today, BenefitsMart clients span many industry sectors including manufacturing, high-tech, information delivery, distribution, and service. As a result, we have experience in designing plans for established firms as well as start-up ventures. We have worked through benefits issues in labor negotiations and for companies with other complex issues. BenefitsMart enjoys trusting relationships with their clients. We know that putting our clients first is the most important step toward establishing this trust, and this has become the foundation of our company. Although this business can be very competitive, we are proud of the fact that we have served our clients well enough to have a client retention rate of 96% - phenomenal in this industry and a sure sign clients agree with our service delivery approach. Providing exceptional service to our clients has always been our mission. Our clients wanted simple on-line access to their account information, HR resources and able to create employee websites . Now our clients can have the personalized service they have come to expect along with new account access features for the very best comprehensive service.