Benedikt Dormann's Location
Emmerich, NRW, DE
Benedikt Dormann's Work
- Head of Customer Experience @ Forex Trading Online
- Director Global Customer Service @ N26
- Director Customer Service Europe @ N26
- Director Performance Excellence and Deputy COO DACH @ Webhelp
- Senior Business Consultant - Enterprise Solutions @ NICE
- Partner Manager @ Competence Call Center
- Operations Manager @ Sitel UK & Ireland
- Manager Training and Quality @ Sitel UK & Ireland
- Training and Quality Manager and Team Manager @ Sitel UK & Ireland
- Technical Knowlegde Manager @ Sitel UK & Ireland
Benedikt Dormann's Skills
- Outsourcing
- Call Centers
- Contact Centers
- BPO
- Workforce Management
- Service Delivery
- Team Management
- Offshoring
- Project Management
- Transition Management
Benedikt Dormann's Summary
Benedikt Dormann, based in Emmerich, NRW, DE, is currently a Head of Customer Experience at Jimdo, bringing experience from previous roles at N26 Group, Webhelp and NICE Ltd. With a robust skill set that includes Outsourcing, Call Centers, Contact Centers, BPO, Workforce Management and more, Benedikt Dormann contributes valuable insights to the industry. Benedikt Dormann has 2 emails and 1 mobile phone number on RocketReach.
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