Benchmark Research & Safety, Inc. Information

Benchmark Research & Safety, Inc. is a human factors and ergonomics consulting firm that specializes in developing products and services that are safe and usable. Our expertise includes usability, user-centered design, product & occupational safety, litigation support & expert witnessing, research (design, ethnographic, perceptual), program management, and training. Our focus is on seamlessly bridging the gap between academia, business, and technology by integrating the latest research about people’s capabilities and limitations to provide solutions that enhance safety, performance, and satisfaction. Our approach is to learn enough about the target audience to anticipate how new technology will be used and to carefully design interactions to create an ideal user experience. In other words, we help make technology better by making it fit the needs of intended users. We have helped provide clients from private industries, local/state/federal agencies, and non-profit organizations with practical solutions to complex problems. Some of our clients include Intel, HP, Allmed Healthcare Management, Inc., Idaho Department of Health & Welfare, Idaho State Police, US Department of Agriculture, and the National Interagency Fire Center.