If you run an MSP, you don't have the time or bandwidth to do it all. Your customers expect more every year. Finding good people is a job in itself, managing them is another, and when something goes wrong you end up back on the tools. The cost is real: lost growth, lost weekends, and less freedom to choose how you spend your time. Benchmark 365 is a business support partner for MSPs, not just a tech support partner. We take the load of helpdesk and other business support functions off your hands, so you can focus on what matters most. What we do: • 24x7x365 white-label helpdesk, in your tools and under your brand • 24x7x365 NOC and SOC • ProServ: projects and professional services • Benchmark Peers: a community for MSP owners and leaders • Benchmark Employ: Employer of Record and Contractor of Record for businesses employing or engaging people in the Philippines Why MSPs depend on us: • Our helpdesk has run 24x7x365 since 2016 • 98.8% CSAT across 50,000+ surveys • 350+ MSPs worked with worldwide • Built on 25+ years of running an MSP, so we know what makes MSPs tick • Vendor and tool agnostic, integrated with HaloPSA, ConnectWise Manage and Autotask • Fully privately owned. No private equity Headquartered in Sydney, Australia, with teams in the Philippines and 24x7x365 worldwide coverage. Working here: we hire people who are good with technology and great with people. Follow the page to see our open roles. Benchmark 365 Business Support for MSPs. Depend on us, so you can focus on what matters most.
| Website | https://www.benchmark365.com |
| Employees | 12 (8 on RocketReach) |
| Founded | 2016 |
| Industry | IT Services and IT Consulting |
| Keywords | Managed Services Provider, Msp Support, 24/7 Support, Help Desk Services, It Support Services, It Services, Noc Services, Remote Support, Technical Support, Helpdesk Outsourcing, It Outsourcing, Level 1 Support, Level 2 Support, Client Support, Customer Satisfaction, Cost Reduction, Sales Maximization |
| Competitors | KACE, Capterra, Proven, ZipRecruiter, GUS Canada Colleges, 패스트캠퍼스, Medium, BambooHR, Major League Soccer, Yell +42 more (view full list) |
Looking for a particular Benchmark 365 employee's phone or email?
James Vickery is the CEO of Benchmark 365.
8 people are employed at Benchmark 365.
Benchmark 365 is based in Sydney, New South Wales.