Ben Sushmita Email
Onboarding Analyst @ FitBudd
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Ben Sushmita Location
- Hyderabad, IN
Ben Sushmita Work
- Onboarding Analyst @ (August 2025 - Present)
- Customer Success Analyst @ (March 2023 - April 2024)
- Customer Success Specialist @ (February 2021 - February 2023)
- Senior Representative, Customer Support @ (August 2019 - February 2021)
- Senior Technical Support Specialist @ (December 2017 - February 2019)
- Technical Support Representative @ (February 2017 - December 2017)
Ben Sushmita Education
- Jawaharlal Nehru Technological University, Kakinada
Bachelor of Technology - BTech (Computer Science)
2011-2015
Ben Sushmita Skills
- Account Management
- Accounts Payable (AP)
- Accounts Receivable (AR)
- Agile Project Management
- Analytical Skills
- Business-to-Business (B2B)
- Chargebee
- ChatGPT
- Churn Management
- Cold Calling
- Communication
- Contact Centers
- Critical Thinking
- Customer Engagement
- Customer Experience
- Customer Journeys
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Success
- Escalation Resolution
- Escalations Management
- International Sales
- Issue Management
- Key Metrics
- Leadership
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Negotiation
- Onboarding
- People Management
- Post-Sales Support
- Pre-Sales Support
- Problem Solving
- Product Demonstration
- Product Support
- Retention Strategies
- SMB
- SMB Sales
- SaaS Sales
- Sales
- Sales Operations
- Salesforce Lightning
- Salesforce.com
- Search Engine Optimization (SEO)
- ServiceNow
- Software as a Service (SaaS)
- Stakeholder Management
- Team Management
- Teamwork
- Technical Analysis
- Time Management
- Troubleshooting
- Upselling
Ben Sushmita Summary
- Ben Sushmita, based in Hyderabad, IN, is currently a Onboarding Analyst at FitBudd. Ben Sushmita brings experience from previous roles at Writesonic, Dell Technologies and Unisys. Ben Sushmita holds a 2011 - 2015 Bachelor of Technology - BTech in Computer Science @ Jawaharlal Nehru Technological University, Kakinada. With a robust skill set that includes Account Management, Accounts Payable (AP), Accounts Receivable (AR), Agile Project Management, Analytical Skills and more. Ben Sushmita has 1 emails on RocketReach.
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