Ben Somers Email & Phone Number
Snr. Manager, Quality Program Management RCO- Audit and Business Operations @ Amazon
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Ben Somers Location
- Barcelona, CT, ES
Ben Somers Work
- Snr. Manager, Quality Program Management RCO- Audit and Business Operations @ (December 2022 - Present)
- Quality Manager - Audit and Business Operations @ (June 2020 - December 2022)
- CS Operations Manager @ (April 2019 - July 2019)
- Team Manager - Airbnb Product Specialists @ Voxpro (October 2017 - March 2019)
- Team Manager - Airbnb Payments Escalations and Missing Refunds Specialists @ Voxpro (February 2017 - March 2019)
- Airbnb Floor Support (Coach) @ Voxpro (January 2016 - February 2017)
- Multilingual Case Manager and Customer Experience Specialist @ Voxpro (October 2015 - February 2017)
- Operations Manager - trainee @ (August 2015 - September 2015)
- Maître d'hotel and FOH and Sales Manager @ Den Haard (April 2012 - June 2015)
- Hoofd kelner, team lead and Sales Manager @ Bistro den Druivelaer (September 2010 - September 2011)
Ben Somers Education
- Wipa Gmbh
German b2
2019-2020 - Yale University
Cert (The Science of Well-Being)
2019-2019 - Lean Six Sigma
Green Belt (Project Management)
2017-2019 - Unleash Potential
Empower Coaching (through GROWTH)
2017-2017 - AP Hogeschool Antwerpen
Communications Management - Public relations
2011-2013 - University of Antwerp
Law
2008-2011
Ben Somers Skills
- Analytical Skills
- Business Decision Making
- Business Process Improvement
- CRM tools
- Career Development
- Change Management
- Coaching
- Communication
- Compliance Program Management
- Conflict Management
- Critical Thinking
- Cross-functional Team Leadership
- Customer Experience
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Data Analysis
- Employee Engagement
- Employee Recognition
- Escalations Management
- Feedback
- Flexible Approach
- Genesys
- Innovatiemanagement
- Leadership
- Mediation
- Microsoft Excel
- Microsoft Office
- Mitigation Strategies
- Online Payment Solutions
- Operations Management
- People Management
- Performance Management
- Performance Metrics
- Planning
- Problem Solving
- Process Optimization
- Program Launch
- Project Management
- Public Relations
- Public Speaking
- Quality Management
- Skilled Multi-tasker
- Strategic Business
- Strategic Hiring
- Strategic Initiatives
- Stress Management
- Tableau
- Team Leadership
- Team Management
- Team Motivation
- Teamwork
- Training
- Zendesk
Ben Somers Summary
- Ben Somers, based in Barcelona, CT, ES, is currently a Snr. Manager, Quality Program Management RCO- Audit and Business Operations at Amazon. Ben Somers brings experience from previous roles at Amazon, N26 and Voxpro. Ben Somers holds a 2019 - 2020 German b2 @ Wipa Gmbh. With a robust skill set that includes Analytical Skills, Business Decision Making, Business Process Improvement, CRM tools, Career Development and more. Ben Somers has 3 emails and 4 mobile phone numbers on RocketReach.
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