Ben Smith Email & Phone Number
Senior Director Customer Support and Data Operations @ AiFi Inc.
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Ben Smith Location
- Brno, South Moravian Region, CZ
Ben Smith Work
- Senior Director Customer Support and Data Operations @ (April 2024 - Present)
- Head of Customer Support and Data Operations @ (December 2022 - March 2024)
- Head of Data Operations @ (August 2021 - December 2022)
- Director of Global Operations @ (February 2019 - August 2021)
- Senior Operations Manager @ (January 2017 - January 2019)
- Head of Contact Centres @ (March 2015 - December 2016)
- Customer Service Manager @ (July 2012 - March 2015)
- Contact Centre Manager @ (March 2004 - July 2012)
Ben Smith Education
- Massachusetts Institute of Technology
(Management & Leadership)
2018-2018 - Brampton Manor Comprehensive School
NVQ Level 4 - Management
Ben Smith Skills
- Call Center
- Account Management
- Contact Centers
- Telemarketing
- Customer Service
- Customer Satisfaction
- Customer Experience
- Team Leadership
- B2B
- Customer Retention
- Outsourcing
- Sales Management
- New Business Development
- Direct Sales
- Recruiting
- Performance Management
- Coaching
- Sales
- Team Management
- Call Centers
- Process Improvement
- Sales Presentations
- Training
- Leadership
- Employee Engagement
- Management
- CRM
- Budgets
- Strategic Planning
- Interviews
- Workforce Management
- Sales Process
- Lead Generation
- Cold Calling
- Operations Management
- Salesforce.com
- Solution Selling
- Selling
- Key Account Management
- Sales Operations
- Change Management
- Business Development
- Team Building
- Negotiation
- Project Management
- Contract Negotiation
- Business Strategy
- Recruitment Advertising
- Human Resources
- Analysis
- Microsoft Word
- Marketing
- Microsoft Excel
Ben Smith Summary
- Ben Smith, based in Brno, South Moravian Region, CZ, is currently a Senior Director Customer Support and Data Operations at AiFi Inc.. Ben Smith brings experience from previous roles at AiFi Inc. and Kiwi.com. Ben Smith holds a 2018 - 2018 Massachusetts Institute of Technology. With a robust skill set that includes Call Center, Account Management, Contact Centers, Telemarketing, Customer Service and more. Ben Smith has 1 emails and 1 mobile phone numbers on RocketReach.
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