Ben Smith Email & Phone Number
Senior Director Customer Support and Data Operations @ AiFi Inc.
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Ben Smith Location
- Brno, South Moravian Region, CZ
Ben Smith Work
- 2024 -now Senior Director Customer Support and Data Operations @
- 2022 -2024 Head of Customer Support and Data Operations @
- 2021 -2022 Head of Data Operations @
- 2019 -2021 Director of Global Operations @
- 2017 -2019 Senior Operations Manager @
- 2015 -2016 Head of Contact Centres @
- 2012 -2015 Customer Service Manager @
- 2004 -2012 Contact Centre Manager @
- 2003 -2004 Fleet Manager @
- 2001 -2003 Customer Services Trainer @
- 1998 -2001 Sales Director @ Tamar Office Products
- 1993 -1998 Telesales Manager @ Integrated Office Networks Plc
Ben Smith Education
- Massachusetts Institute of Technology
(Management & Leadership)
2018-2018 - Brampton Manor Comprehensive School
NVQ Level 4 - Management
1987-1992
Ben Smith Skills
- Call Center
- Account Management
- Contact Centers
- Telemarketing
- Customer Service
- Customer Satisfaction
- Customer Experience
- Team Leadership
- B2B
- Customer Retention
- Outsourcing
- Sales Management
- New Business Development
- Direct Sales
- Recruiting
- Performance Management
- Coaching
- Sales
- Team Management
- Call Centers
- Process Improvement
- Sales Presentations
- Training
- Leadership
- Employee Engagement
- Management
- CRM
- Budgets
- Strategic Planning
- Interviews
- Workforce Management
- Sales Process
- Lead Generation
- Cold Calling
- Operations Management
- Salesforce.com
- Solution Selling
- Selling
- Key Account Management
- Sales Operations
- Change Management
- Business Development
- Team Building
- Negotiation
- Project Management
- Contract Negotiation
- Business Strategy
- Recruitment Advertising
- Human Resources
- Analysis
- Microsoft Word
- Marketing
- Microsoft Excel
Ben Smith Summary
- Ben Smith, based in Brno, South Moravian Region, CZ, is currently a Senior Director Customer Support and Data Operations at AiFi Inc.. Ben Smith brings experience from previous roles at AiFi Inc. and Kiwi.com. Ben Smith holds a 2018 - 2018 Massachusetts Institute of Technology. With a robust skill set that includes Call Center, Account Management, Contact Centers, Telemarketing, Customer Service and more. Ben Smith has 1 emails and 1 mobile phone numbers on RocketReach.
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