Ben Smart Email
Salesforce Practice Lead @ Association of International Certified Professional Accountants
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Ben Smart Location
- Newcastle upon Tyne, GB
Ben Smart Work
- Salesforce Practice Lead @ (December 2023 - Present)
- Global Delivery Lead and Head of U.K. Salesforce Practice @ (April 2021 - December 2023)
- Salesforce Technical Director @ (January 2020 - April 2021)
- Salesforce Lead @ (January 2019 - January 2020)
- Salesforce Lead @ (August 2017 - December 2018)
- Salesforce Business Analyst @ (January 2015 - August 2017)
- Salesforce Administrator @ (October 2012 - January 2015)
- Process Improvement Specialist @ (August 2011 - October 2012)
- Customer Relations Advisor @ (January 2011 - August 2011)
- Management Information and Systems Team @ (September 2008 - December 2010)
- Administrative Officer @ (September 2005 - June 2006)
Ben Smart Education
- Hirst High School 2000-2005
Ben Smart Skills
- Agile Methodologies
- Agile Project Management
- Budget Management
- Business Analysis
- Business Process Improvement
- Business Requirements
- Business Systems
- CRM
- Change Management
- Coaching & Mentoring
- Communication
- Consulting
- Cross-functional Team Leadership
- Custom Objects
- Customer Engagement
- Customer Experience
- Customer Satisfaction
- Customer Service
- Data Analysis
- Documentation
- E-commerce
- Global Delivery
- Leadership
- Lightning
- Management
- Microsoft Excel
- Microsoft Office
- Process Improvement
- Professional Services
- Project Delivery
- Project Management
- Project Planning
- Recruiting
- Reporting & Analysis
- Requirements Gathering
- Sales
- Salesforce Sales Cloud
- Salesforce Training
- Salesforce.com
- Salesforce.com Administration
- Scrum
- Software Project Management
- Solution Architecture
- Stakeholder Management
- System Administration
- Team Leadership
- Team Management
- Timelines
- Training
- Training & Development
- Payment Systems
- E Commerce
- Database Administration
- VBA
- Microsoft Word
- Social Media
- Forums
- Payments
- Databases
- Complaints
- Payment Card Processing
- Reporting and Analysis
- Problem Solving
- Technical Support
- Payment Gateways
- 3d Secure
- Access
- Database Design
Ben Smart Summary
- Ben Smart, based in Newcastle upon Tyne, GB, is currently a Salesforce Practice Lead at Association of International Certified Professional Accountants. Ben Smart brings experience from previous roles at Apexon, Ion Industries Ltd and Concern Group. Ben Smart holds a 2000 - 2005 Hirst High School. With a robust skill set that includes Agile Methodologies, Agile Project Management, Budget Management, Business Analysis, Business Process Improvement and more. Ben Smart has 2 emails on RocketReach.
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