Ben Segal Email & Phone Number
Director of Customer Service @ Cosm
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Ben Segal Location
- Tarrytown, NY, US
Ben Segal Work
- Director of Customer Service @ (April 2025 - Present)
- Founder and CEO @ (February 2025 - Present)
- Chief Experience Officer @ (June 2024 - January 2025)
- Senior Vice President of Customer Experience (SVP, CX) @ (January 2024 - June 2024)
- CX Advisor @ (April 2023 - May 2024)
- Founding Member @ (April 2023 - May 2024)
- Volunteer CX Coach at Zendesk for Startups @ (February 2021 - May 2024)
- Vice President Customer Experience @ (May 2023 - January 2024)
- Senior Director of Customer Experience @ (April 2021 - April 2023)
- Director of Infrastructural Efficiency @ (February 2021 - April 2021)
- Associate Director of Infrastructural Efficiency @ (November 2016 - February 2021)
- Manager of Admissions and Guest Relations @ (October 2014 - October 2016)
- Guest Service Supervisor @ (August 2012 - October 2014)
- Corporate Hospitality Concierge @ (January 2012 - January 2013)
- Event Assistant @ (March 2011 - August 2011)
- Coordinator Citi Field Tours @ (May 2010 - March 2011)
- Guest Service Representative @ (April 2007 - March 2011)
- Sales @ (December 2005 - January 2011)
- Ambassador @ (February 2009 - November 2010)
- Conference Sales @ (January 2009 - January 2010)
- Game Night Staff and Street Team @ (August 2008 - May 2009)
- Volunteer @ Willie Randolph Foundation (April 2006 - July 2007)
- Special Projects Coordinator @ (October 2006 - December 2006)
Ben Segal Education
- General Assembly
Certificate (Product Management)
2019-2019 - Lasell University
Master of Science - MS (BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES)
2009-2010 - Lasell University
Bachelor of Science (Sport Management)
2005-2009 - Indian Hills High School
High School Diploma (General Studies)
2001-2005
Ben Segal Skills
- Customer Experience Management
- Process Optimization
- Zendesk
- Customer Experience
- Event Management
- Event Planning
- Sponsorship
- Sports
- Marketing
- Sports Management
- Social Media
- Hospitality
- Sports Marketing
- Sales
- Social Media Marketing
- Advertising
- Customer Relationship Management (CRM)
- Data Analysis
- HR Policies
- Customer Satisfaction
- Customer Retention
- Microsoft Office
- Microsoft Excel
- Microsoft PowerPoint
- Customer Service Management
- Customer Service
- Time Management
- Leadership
- Public Speaking
- Management
- Baseball
- Customer Service Training
- Social Networking
- E-commerce
- Food Technology
- Contact Centers
- Quality Assurance
- Customer Loyalty
- Team Management
- Human Resources
- Communication
- Strategic Hiring
- Performance Management
- Performance Improvement
- Key Performance Indicators
- Reporting & Analysis
- KPI Implementation
- Performance Dashboards
- Dashboard Builder
- Credit Risk Management
- Director level
- Financial Risk Management
- Risk Assessment
- Risk Management
- Admissions
- Zoo
- Public Affairs
- Customer Relationship Management Crm
- E Commerce
- Reporting and Analysis
- Customer Relationship Management
Ben Segal Summary
- Ben Segal, based in Tarrytown, NY, US, is currently a Director of Customer Service at Cosm. Ben Segal brings experience from previous roles at The CX Audit, Create CX and Loris. Ben Segal holds a 2019 - 2019 Certificate in Product Management @ General Assembly. With a robust skill set that includes Customer Experience Management, Process Optimization, Zendesk, Customer Experience, Event Management and more. Ben Segal has 2 emails and 2 mobile phone numbers on RocketReach.
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Top Cosm Employees
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Los Angeles, CA, US
Tyler Washburn
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Peter Murphy
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Rob Laycock
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Devin Poolman
Chief Product and Technology Officer
California, United States
Eric Nelson
Vice President, Product Management
Los Angeles, CA, US
Nicholas Bower
Vice President, Head of Strategy and Planning
Los Angeles, CA, US
Scott Unzicker
Vice President Facilities
Texas, United States
Katie Laclette
Chief People Officer
Texas, United States
Justin Renville
Vice President Venue Operations
Texas, United States
Tony della Ripa
Vice President, Program Management
Los Angeles, CA, US
Fabrice Lorenceau
VP, Head of Production
New York, NY, US
Ramtin Jamshidi
Vice President, Legal
Los Angeles, CA, US
Alexis Scalice
Vice President of Business Development and Entertainment
Los Angeles, CA, US
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