Ben Segal Email & Phone Number
Director of Customer Service @ Cosm
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Ben Segal Location
- Tarrytown, NY, US
Ben Segal Work
- 2025 -now Director of Customer Service @
- 2025 -now Founder and CEO @
- 2024 -2025 Chief Experience Officer @
- 2024 -2024 Senior Vice President of Customer Experience (SVP, CX) @
- 2023 -2024 CX Advisor @
- 2023 -2024 Founding Member @
- 2021 -2024 Volunteer CX Coach at Zendesk for Startups @
- 2023 -2024 Vice President Customer Experience @
- 2021 -2023 Senior Director of Customer Experience @
- 2021 -2021 Director of Infrastructural Efficiency @
- 2016 -2021 Associate Director of Infrastructural Efficiency @
- 2014 -2016 Manager of Admissions and Guest Relations @
- 2012 -2014 Guest Service Supervisor @
- 2012 -2013 Corporate Hospitality Concierge @
- 2011 -2011 Event Assistant @
- 2010 -2011 Coordinator Citi Field Tours @
- 2007 -2011 Guest Service Representative @
- 2005 -2011 Sales @
- 2009 -2010 Ambassador @
- now Conference Sales @
- 2008 -2009 Game Night Staff and Street Team @
- 2006 -2007 Volunteer @ Willie Randolph Foundation
- 2006 -2006 Special Projects Coordinator @
Ben Segal Education
- General Assembly
Certificate (Product Management)
2019-2019 - Lasell University
Master of Science - MS (Business, Management, Marketing, and Related Support Services)
2009-2010 - Lasell University
Bachelor of Science (Treasurer of Lasell College Sport Management Club DJ at Lasell College Radio for 4 years)
2005-2009 - Indian Hills High School
High School Diploma (General Studies)
2001-2005
Ben Segal Skills
- Customer Experience Management
- Process Optimization
- Zendesk
- Customer Experience
- Event Management
- Event Planning
- Sponsorship
- Sports
- Marketing
- Sports Management
- Social Media
- Hospitality
- Sports Marketing
- Sales
- Social Media Marketing
- Advertising
- Customer Relationship Management (CRM)
- Data Analysis
- HR Policies
- Customer Satisfaction
- Customer Retention
- Microsoft Office
- Microsoft Excel
- Microsoft PowerPoint
- Customer Service Management
- Customer Service
- Time Management
- Leadership
- Public Speaking
- Management
- Baseball
- Customer Service Training
- Social Networking
- E-commerce
- Food Technology
- Contact Centers
- Quality Assurance
- Customer Loyalty
- Team Management
- Human Resources
- Communication
- Strategic Hiring
- Performance Management
- Performance Improvement
- Key Performance Indicators
- Reporting & Analysis
- KPI Implementation
- Performance Dashboards
- Dashboard Builder
- Admissions
- Zoo
- Public Affairs
- Customer Relationship Management Crm
- E Commerce
- Reporting and Analysis
- Customer Relationship Management
Ben Segal Summary
- Ben Segal, based in Tarrytown, NY, US, is currently a Director of Customer Service at Cosm. Ben Segal brings experience from previous roles at The CX Audit, Create CX and Loris. Ben Segal holds a 2019 - 2019 Certificate in Product Management @ General Assembly. With a robust skill set that includes Customer Experience Management, Process Optimization, Zendesk, Customer Experience, Event Management and more. Ben Segal has 2 emails and 2 mobile phone numbers on RocketReach.
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Top Cosm Employees
Tyler Washburn
Senior Vice President, Venues and Experience
Dallas, TX, US
Peter Murphy
Senior Vice President, Content and Media
New York, NY, US
Eric Nelson
Vice President, Product Management
Los Angeles, CA, US
Nicholas Bower
Vice President, Head of Strategy and Planning
Los Angeles, CA, US
Ryan Cole
VP, Video Technology
Los Angeles, CA, US
Jeff Hughes
President, Sports and Entertainment
Manhattan Beach, CA, US
Katie Laclette
Chief People Officer
Texas, United States
Justin Renville
Vice President Venue Operations
Texas, United States
Tony della Ripa
Vice President, Program Management
Los Angeles, CA, US
Matthew Rapp
Vice President and General Manager
Blue Bell, PA, US
Fabrice Lorenceau
VP, Head of Production
New York, NY, US
Alexis Scalice
Vice President of Business Development and Entertainment
Los Angeles, CA, US
Simon Flax
Vice President, Corporate Finance
Ladera Ranch, CA, US
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