2018 -
2022 Customer Service and Digital Project Manager @
2014 -
2018 Customer Service Manager @
2008 -
2014 Customer Service Operations Manager @
2003 -
2008 Customer Service Advisor @
1995 -
2003 Rail and Sail Admin Clerk @
Ben Robinson Education
St Anselms Canterbury 1988
-
1993
Ben Robinson Skills
Staff Management
Call Center
Contact Centre
Performance Appraisal
Interviewing
Statistical Reporting
Statistics
Workforce Planning
Social Networking
Project Implementation
Call Centers
Contact Centers
Change Management
Performance Management
Management
Customer Experience
Public Sector
Customer Service
Government
Project Management
Coaching
Stakeholder Engagement
Team Leadership
Team Management
Local Government
Business Process Improvement
Training
Leadership
Project Delivery
Project Planning
Strategy
Process Improvement
Ben Robinson Summary
Ben Robinson, based in Ashford, GB, is currently a Digital Transformation Manager at Ashford Borough Council. Ben Robinson brings experience from previous roles at Ashford Borough Council. Ben Robinson holds a 1988 - 1993 St Anselms Canterbury. With a robust skill set that includes Staff Management, Call Center, Contact Centre, Performance Appraisal, Interviewing and more. Ben Robinson has 1 emails on RocketReach.
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