Ben McNamara Email & Phone Number
Lead IT Service Manager - Supplier Performance (BT) @ Co-op
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Ben McNamara Location
- Manchester, GB
Ben McNamara Work
- Lead IT Service Manager - Supplier Performance (BT) @ (March 2021 - Present)
- Lead IT Service Manager and Deputy Head of Service Management @ (January 2017 - March 2021)
- IT Service Manager @ (August 2014 - January 2017)
- IT Business Relationship Manager @ (June 2013 - August 2014)
- IT Service Level Manager @ (August 2010 - May 2013)
- IT Customer Service Manager @ Cooperative Financial Services Ltd (August 2007 - August 2010)
- IT Relationship Manager @ Cooperative Financial Services (August 2004 - August 2007)
Ben McNamara Education
- The Bluecoat School - Oldham 1986-1991
- QA
V3 Intermediate Certificate in Continual Service (ITIL)
2020 - QA
(ITIL v4 Strategist Direct, Plan and Improve Certificate)
2020 - QA
(ITIL v4 Foundation Certificate)
2019
Ben McNamara Skills
- Service Improvement
- Service Level Management
- Business Analysis
- Business Planning
- IT Service Management
- ITIL
- Service Delivery
- Service Management
- Stakeholder Management
- Incident Management
- Project Delivery
- CRM
- Business Process
- Strategy
- Governance
- Leadership
- Management
- IT Strategy
- IT Operations
- Problem Management
- Project Portfolio Management
- Sla
- IT Management
- Risk Management
- ITIL Certified
- Release Management
- Information Technology
- Resource Management
- Vendor Management
- Business Continuity
- Disaster Recovery
- Service Desk
- Business Process Improvement
- Requirements Analysis
- Infrastructure
- Business Transformation
- Process Improvement
- Change Management
- PMO
- Outsourcing
- Strategic Planning
- Customer Service
- Service Level Agreements Sla
- Service Level Agreements
Ben McNamara Summary
- Ben McNamara, based in Manchester, GB, is currently a Lead IT Service Manager - Supplier Performance (BT) at Co-op. Ben McNamara brings experience from previous roles at Co-op Insurance, The Co-operative Insurance, The Co-operative Group and The Co-operative Banking Group. Ben McNamara holds a 1986 - 1991 The Bluecoat School - Oldham. With a robust skill set that includes Service Improvement, Service Level Management, Business Analysis, Business Planning, IT Service Management and more. Ben McNamara has 2 emails and 1 mobile phone numbers on RocketReach.
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