Ben Marston Email & Phone Number
Director of ICT and Digital Innovation @ Sheffield City Council
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Ben Marston Location
- Sheffield, GB
Ben Marston Work
- 2025 -now Director of ICT and Digital Innovation @
- 2023 -2025 Interim Director of ICT and Digital Innovation @
- 2012 -2023 Service Delivery Manager - Voice and Technical Development @
- 2004 -2012 Customer Care Manager @
Ben Marston Education
- High Storrs School
Ben Marston Skills
- Performance Improvement
- Contact Centers
- Call Center Development
- Performance Management
- Public Sector
- Operational Strategy
- Contact Centre Management
- Re-engineering Operations & Process Improvement
- Business Transformation
- Training Delivery
- Local Government
- Management
- Stakeholder Engagement
- Process Improvement
- Business Process Improvement
- Change Management
- Project Delivery
- Workforce Management Optimisation
- CRM Development, Implementation and Support
- Performance and Resource Management
- New Service Take-ons
- ACD
- Coaching
- Stakeholder Management
- Strategic Planning
- Workforce Development
- Workforce Management
- Contact Center Management
- Channel Strategy
- Website Development
- Future Trends
- crm implementation and development
- System Development
- Implementation and Support
- New Service Take Ons
- Service Redesign
- Re Engineering Operations and Process Improvement
- Crm Development
Ben Marston Summary
- Ben Marston, based in Sheffield, GB, is currently a Director of ICT and Digital Innovation at Sheffield City Council. Ben Marston brings experience from previous roles at Sheffield City Council and Sheffield Homes. Ben Marston holds a High Storrs School. With a robust skill set that includes Performance Improvement, Contact Centers, Call Center Development, Performance Management, Public Sector and more. Ben Marston has 1 emails and 1 mobile phone numbers on RocketReach.
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