Ben Leblanc Email
Director, Business Application Services @ Service New Brunswick / Service Nouveau-Brunswick
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Ben Leblanc Location
- Fredericton, NB, CA
Ben Leblanc Work
- Director, Business Application Services @ (March 2024 - Present)
- Client Engagement Specialist @ (January 2022 - March 2024)
- Customer Service Manager @ (October 2020 - October 2021)
- Senior Technical Support Manager @ (May 2011 - August 2020)
- Manager, Premier Support @ (May 2011 - July 2018)
- Manager,Premier Support @ Salesforce Marketing Cloud , Radian6 (May 2011 - July 2018)
- Customer Care Manager @ (June 2006 - April 2011)
- Manager, Customer Service @ (June 2001 - March 2011)
- Training and Recruiting Regional Manager @ (August 2003 - June 2006)
- Customer Care Supervisor @ (November 2001 - August 2003)
- Customer Service Representative @ (June 2001 - November 2001)
Ben Leblanc Education
- Atlantic Business College
Small Business Management (Entrepreneurship/Entrepreneurial Studies)
2000-2001 - University of New Brunswick
Business Administration
1993-1996
Ben Leblanc Skills
- Account Management
- Analysis
- Analytics
- B2B
- Business Analysis
- Business Process Improvement
- CRM
- Call Center
- Call Centers
- Change Management
- Cloud Computing
- Coaching
- Cross-functional Team Leadership
- Customer Engagement
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Customer Service
- Data Analysis
- Employee Training
- Leadership
- Management
- Operations Management
- Performance Management
- Process Improvement
- Process Simulation
- Product Management
- Product Marketing
- Program Management
- Project Management
- Quality Assurance
- Recruiting
- SaaS
- Sales
- Salesforce.com
- Social Media
- Social Media Marketing
- Social Networking
- Strategic Planning
- Strategy
- Team Building
- Team Leadership
- Team Management
- Teamwork
- Technical Support
- Telecommunications
- Time Management
- Training
- Troubleshooting
- Workforce Management
- Cross Functional Team Leadership
Ben Leblanc Summary
- Ben Leblanc, based in Fredericton, NB, CA, is currently a Director, Business Application Services at Service New Brunswick / Service Nouveau-Brunswick. Ben Leblanc brings experience from previous roles at Government of New Brunswick / Gouvernement du Nouveau-Brunswick, LuminUltra Technologies Ltd. and Salesforce. Ben Leblanc holds a 2000 - 2001 Small Business Management in Entrepreneurship/Entrepreneurial Studies @ Atlantic Business College. With a robust skill set that includes Account Management, Analysis, Analytics, B2B, Business Analysis and more. Ben Leblanc has 1 emails on RocketReach.
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