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Ben Lau Location
Hong Kong
Ben Lau Work
Head of Digital Services @ (August 2017 - Present)
Digital Services Lead @ (August 2016 - July 2017)
Digital Service Trainer @ (September 2015 - July 2016)
Senior IT Operations Analyst @ (January 2014 - June 2015)
Macintosh Operations Analyst, APAC @ (January 2008 - December 2013)
Assistant Business Development Manager @ Manulife (International) Limited (March 2007 - December 2007)
Senior Business Analyst, China and Hong Kong @ (August 2004 - August 2006)
IS and T Specialist, Hong Kong and China @ (June 2000 - August 2004)
Systems Engineer @ (March 1999 - April 2000)
Ben Lau Education
Macquarie Business School
Master of Business Administration (MBA) (MBA)
2001-2003
The University of British Columbia
Bachelor of Commerce (B.Com.) (Management Information Systems)
1994-1998
Prince of Wales Secondary School
High School
1989-1994
Ben Lau Skills
Account Servicing
Apple
Apple Support
Business Development
Computer Networking
Customer Experience
Customer Service
Digital Media
Disney
Entertainment Industry
IT Hardware Support
IT Operations
IT Project & Program Management
IT Service Delivery
IT Service Management
Keynote
Mac OS
Marketing Strategy
Microsoft Office
Mobile Devices
Network Administration
OS X
Pre/Post Sales Engineers
Project Management
Project Planning
Regional Planning
Sales Growth
Service Delivery
Service Delivery Management
Service Desk
Service Desk Management
Strategic Planning
Team Building
Team Coordination
Team Management
Technical Support
Technology Change Management
Testing
Training
Training & Development
Vendor Management
Windows
iOS
Ben Lau Summary
Ben Lau, based in Hong Kong, is currently a Head of Digital Services at Canadian International School of Hong Kong. Ben Lau brings experience from previous roles at Canadian International School of Hong Kong and The Walt Disney Company. Ben Lau holds a 2001 - 2003 Master of Business Administration (MBA) in MBA @ Macquarie Business School. With a robust skill set that includes Account Servicing, Apple, Apple Support, Business Development, Computer Networking and more. Ben Lau has 2 emails on RocketReach.
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