Ben Lancken Email & Phone Number
Chief Improvement Officer (CIO) @ Opal Healthcare
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Ben Lancken Location
- Sydney, NSW, AU
Ben Lancken Work
- 2023 -now Chief Improvement Officer (CIO) @
- 2025 -now Member - Aged Care Collaborative Advisory Panel and Innovation Validation Panel @
- 2021 -2025 Committee Member - Aged Care Quality Sector Reference Group @
- 2022 -2023 Director, Business Improvement, Customer Experience and Assurance @
- 2020 -2022 Director, Innovation and Customer Experience @
- 2019 -2020 Head of Transformation @
- 2016 -2018 Director of Operational Excellence and Learning - Europe @
- 2013 -2016 Learning and Organisational Development Manager @
- 2012 -2013 General Manager - Travelodge Hotel Southbank Melbourne @
- 2011 -2012 General Manager - Adina Apartment Hotel Adelaide Treasury @
- 2008 -2011 Various Leadership Roles @
Ben Lancken Education
- Cornell University
Certification in Strategic Management (Hotel Management)
2016-2016 - Blue Mountains International Hotel Management School
Bachelor of Commerce (Hospitality & Tourism Management)
2005-2008 - Newington College
Higher School Certificate
1998-2004
Ben Lancken Skills
- Hotels
- Front Office
- Leadership Development
- Performance Management
- Employee Training
- Customer Service
- Tourism
- Coaching
- Event Management
- Budgeting
- Learning and Development
- Microsoft Excel
- Property Management Systems
- Training
- Marketing
- Yield Management
- Development
- Pre Opening
- Organizational Development
- Management
- CRM
- Microsoft Office
- Hospitality
- Budgets
- Hotel Booking
- Rooms Division
- Human Resources
- Revenue Analysis
- Micros
- Hospitality Industry
- Hotel Management
- Hospitality Management
- Restaurant Management
- Customer Experience
- Leadership
- Food and Beverage
- Customer Service Management
- Entrepreneurship
- Business Strategy
Ben Lancken Summary
- Ben Lancken, based in Sydney, NSW, AU, is currently a Chief Improvement Officer (CIO) at Opal Healthcare. Ben Lancken brings experience from previous roles at ARIIA, Australian Government Department of Health and Aged Care and Opal Healthcare. Ben Lancken holds a 2016 - 2016 Certification in Strategic Management in Hotel Management @ Cornell University. With a robust skill set that includes Hotels, Front Office, Leadership Development, Performance Management, Employee Training and more. Ben Lancken has 4 emails and 5 mobile phone numbers on RocketReach.
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Ben Lancken
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