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Ben Kemp Location
Lower Kingswood, England, GB
Ben Kemp Work
Senior Support Account Manager @ (May 2019 - Present)
Technical Account Manager @ (July 2018 - April 2019)
Senior Customer Success Manager @ (September 2017 - June 2018)
Solution Success Manager @ (June 2016 - August 2017)
Field Escalation Specialist @ (January 2013 - June 2016)
Escalation Manager EMEA Customer Support @ (November 2011 - January 2013)
Technical Account Manager @ (June 2011 - November 2011)
Technical Consultant (Service Desk) @ (June 2007 - June 2011)
Client Administrator @ (January 2000 - June 2007)
Service Delivery Analyst @ (September 2000 - December 2000)
Systems Support @ (August 1998 - September 2000)
Ben Kemp Education
Brooklands Technical College
Advanced GNVQ (Information Technology)
1996-1998
Ben Kemp Skills
Budget Management
Communication
Customer Relationship Management (CRM)
Escalations Management
Fundraising
IT Service Management
ITIL
Leadership
Nonprofit Organizations
Problem Management
Service Delivery Management
Team Leadership
Citrix
Microsoft Exchange
Active Directory
Citrix Metaframe
Microsoft Servers
RSA Security
HP
VMware
Virtualization
NetApp
Microsoft Technologies
Servers
Operating Systems
Troubleshooting
System Administration
Technical Support
Windows Server
VMware ESX
Infrastructure
Windows
Change Management
Management
IT Management
Hardware
Storage
Data Center
Help Desk Support
Service Delivery
DNS
Cloud Computing
Enterprise Software
Professional Services
Security
Managed Services
Customer Service
NetSuite
Networking
Software as a Service Saas
Customer Relationship Management Crm
Microsoft Word
Services
Information Technology
Pre Sales
Microsoft Excel
Account Management
Project Management
Escalation
Microsoft Office
Technology
SQL
Customer Relationship Management
Software as a Service
Ben Kemp Summary
Ben Kemp, based in Lower Kingswood, England, GB, is currently a Senior Support Account Manager at ServiceNow. Ben Kemp brings experience from previous roles at CrowdStrike, NetSuite, RSA Security and NetApp. Ben Kemp holds a 1996 - 1998 Advanced GNVQ in Information Technology @ Brooklands Technical College. With a robust skill set that includes Budget Management, Communication, Customer Relationship Management (CRM), Escalations Management, Fundraising and more. Ben Kemp has 2 emails and 2 mobile phone numbers on RocketReach.
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