Director, Customer Experience @ (October 2024 - March 2026)
Vice President, Customer Delivery @ (May 2023 - September 2024)
Director of Customer Strategy @ (August 2019 - April 2023)
Account Management Leader - Central and West USA @ (June 2014 - July 2019)
Global Account Manager @ (November 2012 - May 2014)
Account Manager @ (August 2010 - November 2012)
Associate @ National Australia Bank (March 2008 - August 2010)
Assistant Private Banker @ (April 2007 - March 2008)
Analyst @ Dresdner Kleinwort Wasserstein (May 2006 - April 2007)
Assistant Private Banker @ (January 2005 - April 2006)
Ben Johnson Education
The University of Queensland
Master of Leadership in Service Innovation
2019-2021
The University of Queensland
Business Leadership MicroMasters
2019-2019
Carey Baptist Grammar School
International Baccalaureate
2001-2003
Ben Johnson Skills
Account Management
Airlines
Building Relationships
Business Relationship Management
Business Travel
Change Management
Client Relations
Contract Negotiation
Customer Service
Data Analysis
Data Analytics
Design Thinking
Hotels
Leadership
Management
Microsoft Excel
Microsoft Office
Microsoft Outlook
Microsoft Power BI
Microsoft PowerPoint
Microsoft Word
Negotiation
Online Travel
Program Management
Report Writing
Revenue Analysis
Sales
Sales Management
Salesforce.com
Service Delivery
Storyboarding
Strategic Planning
Strategic Thinking
Strategy
Supplier Negotiation
Team Leadership
Team Management
Tourism
Training
Travel Management
Travel Technology
User Personas
Credit Analysis
Not-for-profit
Sabre
Not for Profit
Galileo
Travel Planning
Project Management
Travel
SQL
Concur
Recruiting
Ben Johnson Summary
Ben Johnson, based in Denver, CO, US, is currently a Executive Director, Sales and Customer Success at 1000 Mile Travel Group. Ben Johnson brings experience from previous roles at FCM Travel USA and FCM Travel. Ben Johnson holds a 2019 - 2021 Master of Leadership in Service Innovation @ The University of Queensland. With a robust skill set that includes Account Management, Airlines, Building Relationships, Business Relationship Management, Business Travel and more. Ben Johnson has 2 emails and 1 mobile phone numbers on RocketReach.
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