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Ben Ismail Location
Penang, Malaysia
Ben Ismail Work
2017 -now Chief Concierge @
2016 -2016 Guest Experience Master @
2012 -2012 Travel Consultant @ EVENTZ BY COUNTRY BUTLER
2011 -2011 Executive Floor Manager @
2009 -2009 Apartment Manager @
2000 -2008 BUTLER and Sr.BUTLER and AFOM @
1992 -1992 Special project @
Ben Ismail Education
Maritime Academy Malaysia
Certificate of Culinary
1992-1992
St George Taiping Perak
Primary & Secondary School (SRP/SPM)
1986-1992
Burlington College
Associate's degree in Human Science
KDU Penang University College
Diploma Hotel Management
Ben Ismail Skills
Hospitality Management
Food & Beverage
Customer Service
Rooms Division
Tourism
Hospitality Industry
Yield Management
Customer Satisfaction
Hotel Management
Opening Hotels
Front Office
Guest Service Management
Communication
Exceeding Customer Expectations
Customer Value Creation
Thought Leadership
Career Management
Constructive Feedback
Microsoft Excel
Office 365
Spreadsheets
Leadership
After Effects
Motion Graphics
Google Analytics
KPI Implementation
KPI Reports
Marketing Analytics
Phone Coverage
Small Business Management
Social CRM
Social Media Marketing
Contact Centers
Written Communication
Ben Ismail Summary
Ben Ismail, based in Penang, Malaysia, is currently a Chief Concierge at DoubleTree by Hilton Resort Penang. Ben Ismail brings experience from previous roles at The Edison George Town, Penang, EVENTZ BY COUNTRY BUTLER, G Hotel Malaysia and Swiss-Garden International Hotels, Resorts & Inns. Ben Ismail holds a 1992 - 1992 Certificate of Culinary @ Maritime Academy Malaysia. With a robust skill set that includes Hospitality Management, Food & Beverage, Customer Service, Rooms Division, Tourism and more. Ben Ismail has 1 emails on RocketReach.
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