Ben Howard Email & Phone Number
Senior Solutions Engineer @ Communication Resources Inc.
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Ben Howard Location
- St. Helens, OR, US
Ben Howard Work
- Senior Solutions Engineer @ (June 2020 - Present)
- Senior Avaya Unified Communications Engineer @ (August 2019 - May 2020)
- Contact Center System Engineer @ (August 2015 - August 2019)
- Senior Systems and Development Engineer @ (February 2009 - August 2015)
- Principal Consultant @ (January 2006 - January 2009)
- Tier 3 Modular Messaging Engineer @ (January 2005 - January 2006)
- Tier 3 Computer Telephony Integration Support Engineer @ (January 1999 - January 2005)
- Tier 2 Systems Application Specialist @ Lucent Technologies (January 1998 - January 1999)
Ben Howard Education
- Front Range Community College
Associates (Computer Science)
1994-1997
Ben Howard Skills
- Avaya
- SIP
- Unified Communications
- Telephony
- H.323
- Cisco Technologies
- CTI
- Integration
- IP
- Networking
- Telecommunications
- Linux
- Call Centers
- VoIP
- Troubleshooting
- Microsoft Exchange
- IVR
- Servers
- VMware
- Ethernet
- ACACN
- ACACN Avaya Certified in Implementing Messaging w / MSS and Exchange
- ACS - Implement: Call Center
- ACS Avaya Certified Specialist Contact / Call Center Maintenance
- ACSS OneX UC Soft Clients ; Client Enablement Services
- ACSS Session Managager and System Manager implementation and Maintenance
- Active Directory
- Aspect Unified IP
- Aspect Workforce Managment
- Call Center
- Cloud Computing
- ISDN
- LAN-WAN
- Linux + Certified
- Lync Server 2010
- MCP Certification
- MCP OCS Certified
- MCTS: Microsoft Lync Server 2010; Configuring
- Managed Services
- Microsoft Certified Professional
- Mobile Devices
- Network Architecture
- Routing
- Software Installation
- Solarwinds
- Switches
- TCP/IP
- Technical Support
- Virtualization
Ben Howard Summary
- Ben Howard, based in St. Helens, OR, US, is currently a Senior Solutions Engineer at Communication Resources Inc.. Ben Howard brings experience from previous roles at collab9, Barclays, Communication Resources Inc. and Avaya. Ben Howard holds a 1994 - 1997 Associates in Computer Science @ Front Range Community College. With a robust skill set that includes Avaya, SIP, Unified Communications, Telephony, H.323 and more. Ben Howard has 3 emails and 2 mobile phone numbers on RocketReach.
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