2021 -
2023 User Experience and Customer Success Manager @
2018 -
2020 Delivery Program Leader @
2013 -
2017 AVP, User and Customer Experience @
2011 -
2013 AVP, Customer Experience @
2008 -
2011 Senior Director @
2002 -
2007 Director, User Centered Design @
2000 -
2001 User Experience Design and Web Analytics @
1999 -
2000 Senior Project Manager @
1987 -
1999 Usability Consultant @
Ben Hoffman Education
Moravian College
BA (Psychology)
Rutgers University
Ed.M. (Statistics & Measurement)
Ben Hoffman Skills
Vendor Management
Insurance
Program Management
Process Improvement
Customer Experience
Cross-functional Team Leadership
Business Process Improvement
Business Analysis
Product Management
Integration
Enterprise Software
Requirements Gathering
Web Analytics
SDLC
Project Management
Leadership
Talent Management
Outsourcing
Team Building
Management
User Interface Design
CRM
Team Leadership
User Experience
Strategy
User-centered Design
Project Portfolio Management
Analytics
Business Intelligence
IT Strategy
Business Process
E-commerce
Software Development Life Cycle (SDLC)
Customer Relationship Management (CRM)
Salary Sacrifice Schemes
User Centered Design
Software Development Life Cycle Sdlc
Cross Functional Team Leadership
Sales
Reward and Motivation
Voluntary Benefits Schemes
Usability
Customer Relationship Management Crm
Employees Benefits
Graphic Design
E Commerce
Software Development Life Cycle
Customer Relationship Management
Ben Hoffman Summary
Ben Hoffman, based in Belvidere, NJ, US, is currently a Program Manager at Sumitomo Pharma America. Ben Hoffman brings experience from previous roles at Sunovion Pharmaceuticals, MassMutual, The Hanover Insurance Group and CIGNA. Ben Hoffman holds a BA in Psychology @ Moravian College. With a robust skill set that includes Vendor Management, Insurance, Program Management, Process Improvement, Customer Experience and more. Ben Hoffman has 2 emails and 1 mobile phone numbers on RocketReach.
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