Ben Guest Email & Phone Number
Senior Retain Strategy Manager - Customer Experience @ Virgin Media O2
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Ben Guest Location
- Sheffield, GB
Ben Guest Work
- 2022 -now Senior Retain Strategy Manager - Customer Experience @
- 2020 -2022 Customer Operations Manager - Retentions @
- 2019 -2020 Head of Customer Service (Interim) @
- 2018 -2019 Senior Operations Manager @
- 2016 -2018 Customer Contact Delivery Manager @
- 2014 -2016 Resource and Planning Manager @
- 2014 -2014 Resource Delivery Manager @
- 2011 -2014 Resource Planning Manager @
- 2006 -2011 Forecasting Specialist @
- 2005 -2006 National Performance Specialist @
Ben Guest Education
- University of Wales, Cardiff 1997-1999
- Cardiff
Ben Guest Skills
- Outsourcing
- Project Planning
- Analysis
- Leadership
- Forecasting
- Call Centers
- Management
- Budgets
- Change Management
- ERP
- Project Delivery
- Team Management
- Customer Experience
- Stakeholder Management
- Service Delivery
- Contact Centers
- Employee Relations
- Project Management
- Strategic Planning
- Recruiting
- Sales
Ben Guest Summary
- Ben Guest, based in Sheffield, GB, is currently a Senior Retain Strategy Manager - Customer Experience at Virgin Media O2. Ben Guest brings experience from previous roles at Virgin Media O2 and Virgin Media. Ben Guest holds a 1997 - 1999 University of Wales, Cardiff. With a robust skill set that includes Outsourcing, Project Planning, Analysis, Leadership, Forecasting and more. Ben Guest has 1 emails on RocketReach.
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