Ben Guest Email & Phone Number
Senior Retain Strategy Manager - Customer Experience @ Virgin Media O2
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Ben Guest Location
- Sheffield, GB
Ben Guest Work
- Senior Retain Strategy Manager - Customer Experience @ (January 2022 - Present)
- Customer Operations Manager - Retentions @ (February 2020 - January 2022)
- Head of Customer Service (Interim) @ (April 2019 - January 2020)
- Senior Operations Manager @ (July 2018 - March 2019)
- Customer Contact Delivery Manager @ (April 2016 - July 2018)
- Resource and Planning Manager @ (October 2014 - April 2016)
- Resource Delivery Manager @ (January 2014 - October 2014)
- Resource Planning Manager @ (January 2011 - January 2014)
- Forecasting Specialist @ (January 2006 - January 2011)
- National Performance Specialist @ (January 2005 - January 2006)
Ben Guest Education
- University of Wales, Cardiff 1997-1999
- Cardiff
Ben Guest Skills
- Outsourcing
- Project Planning
- Analysis
- Leadership
- Forecasting
- Call Centers
- Management
- Budgets
- Change Management
- ERP
- Project Delivery
- Team Management
- Customer Experience
- Stakeholder Management
- Service Delivery
- Contact Centers
- Employee Relations
- Project Management
- Strategic Planning
- Recruiting
- Sales
Ben Guest Summary
- Ben Guest, based in Sheffield, GB, is currently a Senior Retain Strategy Manager - Customer Experience at Virgin Media O2. Ben Guest brings experience from previous roles at Virgin Media O2 and Virgin Media. Ben Guest holds a 1997 - 1999 University of Wales, Cardiff. With a robust skill set that includes Outsourcing, Project Planning, Analysis, Leadership, Forecasting and more. Ben Guest has 1 emails on RocketReach.
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