2004 -
2017 Director, Customer Care Operations @ Walgreen Company
2002 -
2004 Director of Business Development @
2000 -
2002 Director of Customer Service @ Comcast Business Communications
1983 -
2000 Various:Call Center Director, Call Center Consultant, Manager... @
Ben Groft Education
Purdue University Daniels School of Business
M.S. (Management)
1995
-
1998
Penn State University
B.S. (Management)
1978
-
1982
Ben Groft Skills
Workforce Management
Operations Management
Leadership
Business Development
Organizational Design
Quality System
System Development
Call Center
Cross-functional Team Leadership
Vendor Management
Customer Experience
Process Improvement
Customer Retention
Customer Satisfaction
Program Management
Call Centers
Employee Relations
Customer Service
Team Building
Management
Cross Functional Team Leadership
Sales
Marketing
Business Analysis
Contact Centers
Training
Microsoft Excel
Ben Groft Summary
Ben Groft, based in Berwick, ME, US, is currently a SVP, Patient Care Operations at Enclara Pharmacia. Ben Groft brings experience from previous roles at Enclara Pharmacia, Walgreen Company, Penn State University and Comcast Business Communications. Ben Groft holds a 1995 - 1998 M.S. in Management @ Purdue University Daniels School of Business. With a robust skill set that includes Workforce Management, Operations Management, Leadership, Business Development, Organizational Design and more. Ben Groft has 1 emails and 1 mobile phone numbers on RocketReach.
Get contact details of over 700M profiles across 60M companies - all with industry-leading accuracy. Sales and Recruiter users, try out our Email Finder Extension.
Use our AI-Powered Email Finder
Find business and personal emails and mobile phone numbers with exclusive coverage across niche job titles, industries, and more for unparalleled targeting. Also available via our Contact Data API.