Ben Groft Email & Phone Number
SVP, Patient Care Operations @ Enclara Pharmacia
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Ben Groft Location
- Berwick, ME, US
Ben Groft Work
- 2018 -now SVP, Patient Care Operations @
- 2017 -2018 VP Call Center Operations @
- 2004 -2017 Director, Customer Care Operations @ Walgreen Company
- 2002 -2004 Director of Business Development @
- 2000 -2002 Director of Customer Service @ Comcast Business Communications
- 1983 -2000 Various:Call Center Director, Call Center Consultant, Manager... @
Ben Groft Education
- Purdue University Daniels School of Business
M.S. (Management)
1995-1998 - Penn State University
B.S. (Management)
1978-1982
Ben Groft Skills
- Workforce Management
- Operations Management
- Leadership
- Business Development
- Organizational Design
- Quality System
- System Development
- Call Center
- Cross-functional Team Leadership
- Vendor Management
- Customer Experience
- Process Improvement
- Customer Retention
- Customer Satisfaction
- Program Management
- Call Centers
- Employee Relations
- Customer Service
- Team Building
- Management
- Cross Functional Team Leadership
- Sales
- Marketing
- Business Analysis
- Contact Centers
- Training
- Microsoft Excel
Ben Groft Summary
- Ben Groft, based in Berwick, ME, US, is currently a SVP, Patient Care Operations at Enclara Pharmacia. Ben Groft brings experience from previous roles at Enclara Pharmacia, Walgreen Company, Penn State University and Comcast Business Communications. Ben Groft holds a 1995 - 1998 M.S. in Management @ Purdue University Daniels School of Business. With a robust skill set that includes Workforce Management, Operations Management, Leadership, Business Development, Organizational Design and more. Ben Groft has 1 emails and 1 mobile phone numbers on RocketReach.
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Ben Groft
SVP, Patient Care Operations
Berwick, ME, US
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