Ben Grabowski Email & Phone Number
Senior Production Support Manager @ ACI Worldwide
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Ben Grabowski Location
- Canton, GA, US
Ben Grabowski Work
- Senior Production Support Manager @ (August 2020 - Present)
- Senior Manager - IT Operations Center and Major Incident Management @ (January 2018 - July 2020)
- Senior Manager - IT Operations Center and Service Desk @ (June 2017 - January 2018)
- Operations Center Manager @ (August 2016 - June 2017)
- Citrix iCOE Manager @ (July 2015 - August 2016)
- Infrastructure Manager - Application Hosting @ (October 2013 - July 2015)
- Network Support Manager @ (November 2009 - October 2013)
- Desktop Support Manager @ (September 2007 - November 2009)
- Service Desk Team Lead @ (October 2006 - August 2007)
- Support Analyst II @ (January 2006 - October 2006)
- Support Analyst I @ (October 2004 - January 2006)
Ben Grabowski Education
- University of Vermont
BS (Managment Information Systems and Business Administration)
1998-2002
Ben Grabowski Skills
- Process Improvement
- Technical Support
- Software Documentation
- Management
- Call Centers
- Troubleshooting
- Vendor Management
- Help Desk Support
- Leadership
- Disaster Recovery
- Integration
- Hardware
- SharePoint
- Service Delivery
- Network Administration
- Active Directory
- Windows Server
- Visio
- Quality Assurance
- Servers
- ITIL
- IT Service Management
- Project Management
- Workforce Management
- VMware
- XP
- Customer Support
- Windows
- Windows 7
- Service Improvement
- Citrix XenApp
- ACD Management
- Business Process Improvement
- ServiceNow Administration
- Operations
- Services
- Team Leadership
- Infrastructure
- Microsoft Word
- Support
- Networking
Ben Grabowski Summary
- Ben Grabowski, based in Canton, GA, US, is currently a Senior Production Support Manager at ACI Worldwide. Ben Grabowski brings experience from previous roles at Amtrak and Mckesson Provider Technologies. Ben Grabowski holds a 1998 - 2002 BS in Managment Information Systems and Business Administration @ University of Vermont. With a robust skill set that includes Process Improvement, Technical Support, Software Documentation, Management, Call Centers and more. Ben Grabowski has 3 emails and 2 mobile phone numbers on RocketReach.
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