Ben Grabowski Email & Phone Number
Senior Production Support Manager @ ACI Worldwide
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Ben Grabowski Location
- Canton, GA, US
Ben Grabowski Work
- 2020 -now Senior Production Support Manager @
- 2018 -2020 Senior Manager - IT Operations Center and Major Incident Management @
- 2017 -2018 Senior Manager - IT Operations Center and Service Desk @
- 2016 -2017 Operations Center Manager @
- 2015 -2016 Citrix iCOE Manager @
- 2013 -2015 Infrastructure Manager - Application Hosting @
- 2009 -2013 Network Support Manager @
- 2007 -2009 Desktop Support Manager @
- 2006 -2007 Service Desk Team Lead @
- 2006 -2006 Support Analyst II @
- 2004 -2006 Support Analyst I @
Ben Grabowski Education
- University of Vermont
BS
1998-2002
Ben Grabowski Skills
- Process Improvement
- Technical Support
- Software Documentation
- Management
- Call Centers
- Troubleshooting
- Vendor Management
- Help Desk Support
- Leadership
- Disaster Recovery
- Integration
- Hardware
- SharePoint
- Service Delivery
- Network Administration
- Active Directory
- Windows Server
- Visio
- Quality Assurance
- Servers
- ITIL
- IT Service Management
- Project Management
- Workforce Management
- VMware
- XP
- Customer Support
- Windows
- Windows 7
- Service Improvement
- Citrix XenApp
- ACD Management
- Business Process Improvement
- ServiceNow Administration
- Operations
- Services
- Team Leadership
- Infrastructure
- Microsoft Word
- Support
- Networking
Ben Grabowski Summary
- Ben Grabowski, based in Canton, GA, US, is currently a Senior Production Support Manager at ACI Worldwide. Ben Grabowski brings experience from previous roles at Amtrak and Mckesson Provider Technologies. Ben Grabowski holds a 1998 - 2002 BS @ University of Vermont. With a robust skill set that includes Process Improvement, Technical Support, Software Documentation, Management, Call Centers and more. Ben Grabowski has 3 emails and 2 mobile phone numbers on RocketReach.
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