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Ben Golden Location
Denver, CO, US
Ben Golden Work
2019 -now Senior Manager Patient Services @
2019 -now Contact Center Operations Manager @
2017 -2019 Contact Center Manager @
2014 -2016 Patient Services Contact Center Manager @
2013 -2014 Manager of Contact Center @
2009 -2013 Credit and Collections Contact Center Manager @
2006 -2009 Field Support Engineer @
2004 -2006 Contact Center Supervisor @
2002 -2004 Call Center Supervisor for DIRECTV @
Ben Golden Education
University of Phoenix
Master of Business Administration (MBA) (Business Administration)
University of Phoenix
Bachelor of Science (Business Management)
Ben Golden Skills
Business Process Improvement
IEX
Customer Escalation Management
Working with Physicians
Offshore Outsourcing
A/R Collections
People Development
Call Center Administration
Revenue & Profit Growth
Training
Call Centers
Process Improvement
Performance Management
Team Building
Customer Experience
Team Leadership
Coaching
Project Management
Customer Retention
Quality Assurance
Executive Management
Strategic Planning
Hiring
Business Strategy
Leadership Development
Recruiting
Business Process
Change Management
Leadership
Healthcare Management
Risk Management
Microsoft Office
Management
Customer Service Training
Interviews
Contact Centers
Quality Management
Benefits Administration
PeopleSoft
Payroll
Epic Systems
Customer Service
Collections
Reporting Metrics
Health Insurance Exchanges
Billing Process
Billing Services
Reporting & Analysis
RFP
Revenue Cycle
Outsourcing
GE Centricity Business
Epic
Budget Management
Partner Management
Vendor Management
Strategy
Business Process Outsourcing (BPO)
Accounts Receivable
Sales
Health Care Providers
Corporate Branding
Genesys
Sales Management
Business Process Outsourcing Bpo
Engineering
Process Redesign
Health Care Faclities
Human Resources
Field Support
Credit Management
Investment Properties
Healthcare
Reporting and Analysis
Compensation and Benefits
Strategic Partnerships
Training Videos
Microsoft Word
Instructional Design
Financial Analysis
Technical Training
Business Process Outsourcing
Ben Golden Summary
Ben Golden, based in Denver, CO, US, is currently a Senior Manager Patient Services at OrthoFi. Ben Golden brings experience from previous roles at OrthoFi, Renown Health, University of Colorado Medicine and Anthem, Inc.. Ben Golden holds a Master of Business Administration (MBA) in Business Administration @ University of Phoenix. With a robust skill set that includes Business Process Improvement, IEX, Customer Escalation Management, Working with Physicians, Offshore Outsourcing and more. Ben Golden has 2 emails and 1 mobile phone numbers on RocketReach.
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