Customer Success Manager @ (April 2024 - March 2026)
Associate Customer Success Manager @ (May 2022 - April 2024)
Executive Team Leader, Service and Engagement @ (July 2021 - February 2022)
Store Manager @ (May 2020 - July 2021)
Store Leader @ (June 2017 - May 2020)
Assistant Store Manager @ (July 2010 - June 2017)
Ben Gentile Education
University of Central Florida
(Hospitality Administration/Management)
2009-2012
Ben Gentile Skills
Relationship Building
Account Management
Active Listening
Analytical Techniques
Brand Management
Business Networking
Business Process Improvement
Business Strategy
Change Management
Conflict Management
Creative Problem Solving
CRM Software
Customer Experience Management
Customer Satisfaction
Customer Service
Data-driven Decision Making
Digital Marketing
Quality Control
Employee Engagement
Feedback Management
Hospitality Industry
Hospitality Management
Leadership
Marketing Strategy
Merchandise
Merchandising
Microsoft Office
Negotiation
Operations Process Improvement
Operational Efficiency
Performance Metrics
Pre-opening
Professional Communication
Project Management
Retail Sales Analysis
Revenue Analysis
Revenue Enhancement
Sales
Sales and Marketing Alignment
Strategic Collaboration
Strategic Planning
Teamwork
Team Leadership
Theme Parks
Time Management
Ben Gentile Summary
Ben Gentile, based in Atlanta, GA, US, is currently a Senior Customer Success Manager at IDC. Ben Gentile brings experience from previous roles at IDC, Target and Spectrum. Ben Gentile holds a 2009 - 2012 University of Central Florida. With a robust skill set that includes Relationship Building, Account Management, Active Listening, Analytical Techniques, Brand Management and more. Ben Gentile has 2 emails and 1 mobile phone numbers on RocketReach.
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