Senior Manager, Business Optimisation and Project Implementation @ SYKES (May 2014 - May 2016)
Project Implementation Manager @ SYKES (July 2012 - April 2014)
Operations Account Manager @ SYKES (February 2007 - June 2012)
Client Services Coordinator @ SYKES (January 2006 - January 2007)
HR and Training Coordinator @ SYKES (April 2005 - December 2005)
Manager @ Gordon Cricket Academy (August 2014 - October 2016)
Ben Garratt Education
Macquarie University
Bachelor of Business Administration
Austraining Business Institute
Diploma of Management & Project Management
SYKES
Certified Global Implementation/ Project Leader
Kaplan Professional
RG146 Tier 1 Accreditation
Ben Garratt Skills
Account Management
Agile Methodologies
Agile Project Management
Budgets
Business Process Improvement
CX Continuous Improvement
Communication
Contact Centers
Contract Management
Customer Experience
Customer Satisfaction
Microsoft Excel
Outsourcing
P&L Management
Process Improvement
Project Management
Relationship Management
Safeguarding Children
Sports Coaching
Stakeholder Management
Strategic Partner Relationship Management
Management
Coaching
Project Planning
Ben Garratt Summary
Ben Garratt, based in Sydney, NSW, AU, is currently a Clubs and Competitions Manager - Sydney East (secondment) at Cricket NSW. Ben Garratt brings experience from previous roles at Cricket NSW and Sitel Group. Ben Garratt holds a Bachelor of Business Administration @ Macquarie University. With a robust skill set that includes Account Management, Agile Methodologies, Agile Project Management, Budgets, Business Process Improvement and more. Ben Garratt has 3 emails on RocketReach.
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