Ben Farrell Email & Phone Number
Head of Growth and Strategic Alliances, Webex CX Solutions – APJC @ Cisco
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Ben Farrell Location
- Sydney, NSW, AU
Ben Farrell Work
- 2025 -now Head of Growth and Strategic Alliances, Webex CX Solutions – APJC @
- 2023 -now Independent Advisor, Speaker and Author: AI, CX and Contact Centre Strategy @
- 2024 -2025 Senior Manager, CX and AI Transformation @
- 2024 -2024 Principle AI Strategist, Conversational AI (APAC) @
- 2021 -2024 Senior Manager, AI Conversation Design and Transformation (APAC) @
- 2018 -2021 Principal AI and CX Solutions Consultant @
- 2017 -2018 Digital Experience Manager, Conversational AI @
- 2016 -2017 Head of Contact Centre Operations – APAC Market @ Flamingo BPO Solutions
- 2013 -2016 CX Program Manager - APAC, Apple Care @
- 2010 -2013 Manager of Global (English) CX, Training and Quality @
- 2009 -2010 Training and Quality Specialist @
- 2007 -2009 Team Manager - Inbound Acquisition @
- 2003 -2007 Police Communications Officer @
- 1999 -2002 Customer Service Representative @
Ben Farrell Education
- Swinburne University of Technology
Master of Business Administration (in progress) (Business Administration and Management, General)
2026-2028 - La Trobe University
Bachelor of Arts (B.A.) (Student Theatre, Italian Studies Exchange Program)
2001-2004 - Università per Stranieri di Perugia
Diploma (Italian Language and Literature)
2003-2003
Ben Farrell Summary
- Ben Farrell, based in Sydney, NSW, AU, is currently a Head of Growth and Strategic Alliances, Webex CX Solutions – APJC at Cisco. Ben Farrell brings experience from previous roles at Ben Farrell AI, Intuit and LivePerson. Ben Farrell holds a 2026 - 2028 Master of Business Administration (in progress) in Business Administration and Management, General @ Swinburne University of Technology. Ben Farrell has 2 emails on RocketReach.
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