2016 -2016 Service Design and Transition Manager @
2013 -2015 Application Services Manager @
2011 -2013 Application Service Delivery Analyst @
2010 -2011 Enterprise Applications Service Desk Analyst @
2010 -2010 Administrative Officer @
2009 -2010 Administrator Bio21 Institute @
Ben Edward Education
University of Melbourne
Ben Edward Skills
IT Service Management
Service Delivery
Vendor Management
Oracle Applications
Web Design
SQL
Oracle E-Business Suite
Web Applications
HTML
Databases
CMS
Application Lifecycle Management
Stakeholder Engagement
Manage Client Relationships
Customer Service
Server Management
ITIL
Business Process
IT Strategy
IT Management
Change Management
CRM
Business Process Improvement
Program Management
Project Management
Stakeholder Management
Analysis
Microsoft Word
PowerPoint
Oracle E Business Suite
Ben Edward Summary
Ben Edward, based in Australia, is currently a Director, I and T Service Operations at Victorian Infrastructure Delivery Authority. Ben Edward brings experience from previous roles at The Royal Children's Hospital, Kingston University and Domestic & General. Ben Edward holds a University of Melbourne. With a robust skill set that includes IT Service Management, Service Delivery, Vendor Management, Oracle Applications, Web Design and more. Ben Edward has 4 emails and 4 mobile phone numbers on RocketReach.
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