Ben de Email
Head of Enterprise and Service Architecture @ Enlivio Health
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Ben de Location
- Manchester, England, GB
Ben de Work
- Head of Enterprise and Service Architecture @ (August 2026 - Present)
- Head of Enterprise and Service Architecture @ (March 2025 - August 2026)
- Head of Enterprise and Service Architecture @ (September 2024 - March 2025)
- Head of ITSM, Service Design and Transition @ (July 2022 - August 2024)
- ServiceNow Delivery and Release Lead @ (June 2020 - June 2022)
- ServiceNow Project Manager @ (March 2020 - June 2020)
- Transformation Manager @ (May 2017 - February 2020)
- Engagement Manager @ (October 2015 - May 2017)
- Operations Manager - Change, Capacity and Configuration @ (February 2013 - October 2015)
- Manager - Frameworks, Homeland Security and Defence @ (May 2011 - February 2013)
- Access Team Manager @ (January 2010 - May 2011)
- Senior Access Network Engineer @ (January 2007 - January 2010)
- Technical Advisor @ (June 2005 - January 2007)
Ben de Education
- Sackville School
- East Surrey College
Ben de Skills
- ITIL
- Sla
- Managed Services
- Service Management
- Contact Centers
- Service Delivery
- Telecommunications
- Security
- Customer Experience
- Team Management
- IT Service Management
- Incident Management
- Change Management
- Vendor Management
- Service Improvement
- Management
- Integration
- Process Improvement
- Service Desk
- Stakeholder Management
- Project Delivery
- Service-Level Agreements (SLA)
- Business Process Improvement
- Service Level Agreements Sla
- Service Level Agreements
- PRINCE2
- Service Design
- Business Analysis
- Solutions Design
- Business Transformation
- Service Transformation
- Transition Management
- Project Management
- Business Case
- Configuration Management
- Service Levels
- Outsourcing
- Capacity Management
- Agile Methodologies
- TOGAF
- Prince Practitioner
- ServiceNow
- Enterprise Architecture
- Software as a Service
Ben de Summary
- Ben de, based in Manchester, England, GB, is currently a Head of Enterprise and Service Architecture at Enlivio Health. Ben de brings experience from previous roles at OptumUK, EMIS, EMIS Health and AstraZeneca. Ben de holds a Sackville School. With a robust skill set that includes ITIL, Sla, Managed Services, Service Management, Contact Centers and more. Ben de has 2 emails on RocketReach.
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