Ben Chen Email & Phone Number
Managing Director @ J Hotel Shanghai Tower
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Ben Chen Location
- United States
Ben Chen Work
- 2026 - now Managing Director @
- 2024 - 2026 General Manager @
- 2021 - 2024 General Manager @
- 2019 - 2021 General Manager @
- 2017 - 2019 Hotel Manager and Acting GM @
- 2016 - 2017 General Manager @
- 2015 - 2016 General Manager @
- 2014 - 2015 Hotel Manager @
- 2013 - 2014 Hotel Manager (acting GM) Westin Taipei and Leofoo Residances Hotel @
- 2012 - 2013 Director of Residences (including pre- and opening) @
- 2010 - 2012 Director of Rooms (including pre- and opening) @
- 2008 - 2009 Director of Rooms (including pre- and opening) @
- 2007 - 2008 Front Office Manager and Executive Housekeeper (including pre-opening) @
- 2006 - 2007 Director of Front Office (including pre- and opening) @ Pan Pacific Seattle
- 2005 - 2006 Front Office and At Your Service Manager @
- 2002 - 2004 Guest Services Manager (including pre- and opening) @
- 2000 - 2002 Front Desk Manager @
- 1999 - 2000 Manager on Duty (including pre- and opening) @
Ben Chen Education
- Construction and Planning Agency Ministry of the Interior. Taiwan
Certificate, Residences Management
2012 - 2012 - The International Butler Academy
Certificate, Butler Services
2010 - 2010 - Washington State University
Bachelor, Hotel and Restaurant Administration
1994 - 1998 - South Eugene High School 1990 - 1994
Ben Chen Skills
- Front Office
- Hotels
- Budgeting
- Laundry
- Guest Service
- Guest Satisfaction
- Hospitality
- Hotel Management
- Hospitality Industry
- Rooms Division
- Hiring
- Hospitality Management
- Pre-opening
- Fidelio
- Micros
- Opera
- Customer Service
- Scheduling
- Supervisory Skills
- Team Building
- Forecasting
- Tourism
- Coaching
- Customer Relations
- Luxury
- Payroll Processing
- Microsoft Office
- Property Management
- P&L
- Teamwork
- Renovation
- Strategic Planning
- Employee Relations
- Operations Management
- Accounting
- PowerPoint
- Outlook
- Purchasing
- Inventory Management
- Rooms Division Management
- Opening Hotels
- Pre-opening experience
- Yield Management
- Guest Recovery
- Menu Development
- Social Media
- Public Speaking
- Pre Opening Experience
- Pre Opening
- Project Management
Ben Chen Summary
- Ben Chen, based in United States, is currently a Managing Director at J Hotel Shanghai Tower. Ben Chen brings experience from previous roles at Atlantis Resorts, JW Marriott, Sheraton Huzhou Hot Spring Resort and Langham Shenzhen. Ben Chen holds a 2012 - 2012 Certificate, Residences Management @ Construction and Planning Agency Ministry of the Interior. Taiwan. With a robust skill set that includes Front Office, Hotels, Budgeting, Laundry, Guest Service and more. Ben Chen has 1 emails and 7 mobile phone numbers on RocketReach.
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Top J Hotel Shanghai Tower Employees
Peggy Zhu
Director, L and D and QA
Shanghai, China
Joe Zhou
Director, Sales
Shanghai, Shanghai, China
Carlos Gu
Personnel Manager
Shanghai, China
Vincent Wong
Director, Sales and Marketing
Guangdong, China
Michael Wang
Guest Experience Manager
Shanghai, China
Rémy Kark
Assistant Director, Food and Beverage
Shanghai, CN
Lawrence Gong
Director of Rooms
Shanghai, China
Bika Sayylova
F and B Guest Experience Manager
Shanghai, China
Jimmy Zhang
Assiatant Director of Sales
Shanghai, China
Sunny Sun
Director of Revenue Management
Shanghai, China
Cherie Wang
F and B Reservation Manager
Shanghai, China
Travis Qi
Assistant Chief Butler
Shanghai, China
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