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Ben Chen Location
United States
Ben Chen Work
2026 -now Managing Director @
2024 -2026 General Manager @
2021 -2024 General Manager @
2019 -2021 General Manager @
2017 -2019 Hotel Manager and Acting GM @
2016 -2017 General Manager @
2015 -2016 General Manager @
2014 -2015 Hotel Manager @
2013 -2014 Hotel Manager (acting GM) Westin Taipei and Leofoo Residances Hotel @
2012 -2013 Director of Residences (including pre- and opening) @
2010 -2012 Director of Rooms (including pre- and opening) @
2008 -2009 Director of Rooms (including pre- and opening) @
2007 -2008 Front Office Manager and Executive Housekeeper (including pre-opening) @
2006 -2007 Director of Front Office (including pre- and opening) @ Pan Pacific Seattle
2005 -2006 Front Office and At Your Service Manager @
2002 -2004 Guest Services Manager (including pre- and opening) @
2000 -2002 Front Desk Manager @
1999 -2000 Manager on Duty (including pre- and opening) @
Ben Chen Education
Construction and Planning Agency Ministry of the Interior. Taiwan
Certificate, Residences Management
2012-2012
The International Butler Academy
Certificate, Butler Services
2010-2010
Washington State University
Bachelor, Hotel and Restaurant Administration
1994-1998
South Eugene High School 1990-1994
Ben Chen Skills
Front Office
Hotels
Budgeting
Laundry
Guest Service
Guest Satisfaction
Hospitality
Hotel Management
Hospitality Industry
Rooms Division
Hiring
Hospitality Management
Pre-opening
Fidelio
Micros
Opera
Customer Service
Scheduling
Supervisory Skills
Team Building
Forecasting
Tourism
Coaching
Customer Relations
Luxury
Payroll Processing
Microsoft Office
Property Management
P&L
Teamwork
Renovation
Strategic Planning
Employee Relations
Operations Management
Accounting
PowerPoint
Outlook
Purchasing
Inventory Management
Rooms Division Management
Opening Hotels
Pre-opening experience
Yield Management
Guest Recovery
Menu Development
Social Media
Public Speaking
Pre Opening Experience
Pre Opening
Project Management
Ben Chen Summary
Ben Chen, based in United States, is currently a Managing Director at J Hotel Shanghai Tower. Ben Chen brings experience from previous roles at Atlantis Resorts, JW Marriott, Sheraton Huzhou Hot Spring Resort and Langham Shenzhen. Ben Chen holds a 2012 - 2012 Certificate, Residences Management @ Construction and Planning Agency Ministry of the Interior. Taiwan. With a robust skill set that includes Front Office, Hotels, Budgeting, Laundry, Guest Service and more. Ben Chen has 2 emails and 3 mobile phone numbers on RocketReach.
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