Ben Chen Email & Phone Number
Managing Director @ J Hotel Shanghai Tower
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Ben Chen Location
- United States
Ben Chen Work
- Managing Director @ (May 2026 - Present)
- General Manager @ (October 2024 - January 2026)
- General Manager @ (June 2021 - October 2024)
- General Manager @ (November 2019 - April 2021)
- Hotel Manager and Acting GM @ (July 2017 - January 2019)
- General Manager @ (August 2016 - May 2017)
- General Manager @ (August 2015 - July 2016)
- Hotel Manager @ (August 2014 - July 2015)
- Hotel Manager (acting GM) Westin Taipei and Leofoo Residances Hotel @ (June 2013 - July 2014)
- Director of Residences (including pre- and opening) @ (June 2012 - June 2013)
- Director of Rooms (including pre- and opening) @ (March 2010 - May 2012)
- Director of Rooms (including pre- and opening) @ (July 2008 - August 2009)
- Front Office Manager and Executive Housekeeper (including pre-opening) @ (February 2007 - July 2008)
- Director of Front Office (including pre- and opening) @ Pan Pacific Seattle (June 2006 - February 2007)
- Front Office and At Your Service Manager @ (January 2005 - June 2006)
- Guest Services Manager (including pre- and opening) @ (June 2002 - May 2004)
- Front Desk Manager @ (December 2000 - March 2002)
- Manager on Duty (including pre- and opening) @ (July 1999 - December 2000)
Ben Chen Education
- Construction and Planning Agency Ministry of the Interior. Taiwan
Certificate (Residences Management)
2012-2012 - The International Butler Academy
Certificate (Butler Services)
2010-2010 - Washington State University
Bachelor (Hotel and Restaurant Administration)
1994-1998 - South Eugene High School 1990-1994
Ben Chen Skills
- Front Office
- Hotels
- Budgeting
- Laundry
- Guest Service
- Guest Satisfaction
- Hospitality
- Hotel Management
- Hospitality Industry
- Rooms Division
- Hiring
- Hospitality Management
- Pre-opening
- Fidelio
- Micros
- Opera
- Customer Service
- Scheduling
- Supervisory Skills
- Team Building
- Forecasting
- Tourism
- Coaching
- Customer Relations
- Luxury
- Payroll Processing
- Microsoft Office
- Property Management
- P&L
- Teamwork
- Renovation
- Strategic Planning
- Employee Relations
- Operations Management
- Accounting
- PowerPoint
- Outlook
- Purchasing
- Inventory Management
- Rooms Division Management
- Opening Hotels
- Pre-opening experience
- Yield Management
- Guest Recovery
- Menu Development
- Social Media
- Public Speaking
- Pre Opening Experience
- Pre Opening
- Project Management
Ben Chen Summary
- Ben Chen, based in United States, is currently a Managing Director at J Hotel Shanghai Tower. Ben Chen brings experience from previous roles at Atlantis Resorts, JW Marriott, Sheraton Huzhou Hot Spring Resort and Langham Shenzhen. Ben Chen holds a 2012 - 2012 Certificate in Residences Management @ Construction and Planning Agency Ministry of the Interior. Taiwan. With a robust skill set that includes Front Office, Hotels, Budgeting, Laundry, Guest Service and more. Ben Chen has 1 emails and 7 mobile phone numbers on RocketReach.
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Top J Hotel Shanghai Tower Employees
Ben Chen
Managing Director
United States
Joe Zhou
Director, Sales
Shanghai, Shanghai, China
张大卫
Assistant Director of FB and Events Sales
Shanghai, Shanghai, China
Vincent Wong
Director, Sales and Marketing
Guangdong, China
Christie Chen
Director, Marketing Communications and eCommerce
Shanghai, China
Lawrence Gong
Director of Rooms
Shanghai, China
Sunny Sun
Director of Revenue Management
Shanghai, China
Cherie Wang
F and B Reservation Manager
Shanghai, China
Benson Fan
销售总监
Shanghai, China
Yu Shi
HR Generalist
Shanghai, China
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