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Ben Chacko Location
Austin, TX, US
Ben Chacko Work
Managing Director @ (April 2020 - Present)
Head of Operational Planning and Strategy @ (January 2015 - April 2020)
Country Manager (Philippines) @ (March 2010 - December 2014)
Director, Global Workforce Management @ (February 2007 - March 2010)
Director, Call Center Operations @ (December 2005 - February 2007)
Operations Manager @ (May 2003 - December 2005)
Program Manager @ (September 1999 - May 2003)
Ben Chacko Education
The University of Texas at Austin
Business Administration and Management (General)
1997-2003
Newman Smith High School
High School Diploma
1993-1997
Ben Chacko Skills
Account Management
Analytics
Avaya
BPO
Business Process Improvement
Business Process Outsourcing (BPO)
CRM
Call Center
Call Centers
Contact Centers
Cross-functional Team Leadership
Customer Experience
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Enterprise Software
Inbound Marketing
Lead Generation
Leadership
Management
Operations Management
Outsourcing
Service Delivery
Talent Acquisition
Team Management
Telemarketing
Vendor Management
Workforce Management
Ben Chacko Summary
Ben Chacko, based in Austin, TX, US, is currently a Managing Director at Harte Hanks. Ben Chacko brings experience from previous roles at Harte Hanks. Ben Chacko holds a 1997 - 2003 Business Administration and Management in General @ The University of Texas at Austin. With a robust skill set that includes Account Management, Analytics, Avaya, BPO, Business Process Improvement and more. Ben Chacko has 3 emails and 2 mobile phone numbers on RocketReach.
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