Ben Bates Email & Phone Number
Director, Technical Account Management @ MariaDB
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Ben Bates Location
- Bracknell, GB
Ben Bates Work
- Director, Technical Account Management @ (May 2026 - Present)
- Director, Technical Account Management @ (September 2025 - May 2026)
- Director, Global Customer Support @ (March 2023 - July 2025)
- Global Director, Product Operations @ (November 2020 - April 2023)
- Director, Product Operations, EMEA and APAC @ (October 2018 - November 2019)
- Director @ (February 2018 - October 2018)
- Senior Manager - EMEA Technical Support @ (October 2016 - February 2018)
- Technical Support Engineer @ (October 2015 - October 2016)
- Support Team Lead - Northern and Central European Team @ (July 2011 - September 2015)
- UK Support Team Lead @ (June 2010 - July 2011)
- Senior Technical Support Engineer @ (June 2004 - June 2010)
- Project Engineer @ (October 2002 - June 2004)
- DBA @ (January 2000 - January 2002)
Ben Bates Education
- Brunel University of London
MEng (Mechanical Engineering)
1995-2000
Ben Bates Skills
- Team Management
- Resolving Issues
- Negotiation
- Software Industry
- Communication
- Customer Escalation Management
- Customer Support
- Customer Service
- Escalation Resolution
- Customer Relationship Management (CRM)
- Customer Engagement
- People Management
- Strategic Planning
- Aerospike
- NoSQL
- Big Data
- Linux
- Team Leadership
- Cross-cultural Teams
- Technical Support
- Enterprise Software
- Unix
- Business Intelligence
- Cloud Computing
- Databases
- SaaS
- ETL
- Data Warehousing
- Informatica
- Solution Architecture
- Data Integration
- Management
- Master Data Management
- Pre-sales
- SQL
- Integration
- Enterprise Architecture
- Oracle
- ITIL
- Microsoft SQL Server
- Professional Services
- Windows
- SOA
- Salesforce.com
- Data Modeling
- Requirements Analysis
- Agile Methodologies
- Project Management
- Delphix
- Leadership
- Troubleshooting
- Engineering
- Microsoft Office
- Training
- Pre Sales
- Cross Cultural Teams
Ben Bates Summary
- Ben Bates, based in Bracknell, GB, is currently a Director, Technical Account Management at MariaDB. Ben Bates brings experience from previous roles at GridGain, Aerospike and Aerospike, Inc.. Ben Bates holds a 1995 - 2000 MEng in Mechanical Engineering @ Brunel University of London. With a robust skill set that includes Team Management, Resolving Issues, Negotiation, Software Industry, Communication and more. Ben Bates has 2 emails and 2 mobile phone numbers on RocketReach.
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