Bee Bena Email
Senior Operations Manager @ Collective Solution - Philippines
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Bee Bena Location
- Central Luzon, Philippines
Bee Bena Work
- 2024 -now Senior Operations Manager @
- 2022 -2024 Operations Manager @
- 2019 -2022 Operations Manager @
- 2018 -2019 Operations Manager @
- 2013 -2018 Operations Manager @
- 2010 -2013 Operations Supervisor @
- 2009 -2010 Technical Support Representative @
- 2008 -2009 Sales Consultant @ SORCAM Inc.
Bee Bena Education
- Far Eastern University
Bachelor of Arts (Communication)
2000-2004
Bee Bena Skills
- Professional Communication
- Performance Appraisal
- Internal & External Clients
- Client Correspondence
- Business Relationship Management
- Negotiation
- Team Management
- Service Levels
- Service Delivery
- Teamwork
- Team Motivation
- Client Relations
- Interpersonal Skills
- Account Management
- Operations Administration
- Administration
- Communications Planning
- Soft Skills
- Problem Solving
- Presentations
- Performance Reviews
- Operational Excellence
- Operating Efficiencies
- Critical Thinking
- Communication
- Motivational Speaking
- Microsoft Office
- Coaching
- Customer Satisfaction
- BPO
- Employee Engagement
- Contact Centers
- Customer Service
- Operations Management
- Call Center Development
- Team Leadership
- Customer Experience
- Outsourcing
- Team Building
- Program Management
- Leadership Development
- Performance Management
- Call Center
- Workforce Management
- Call Centers
- Analysis
- Inbound Marketing
- Telemarketing
- Management
- Business Process Outsourcing (BPO)
Bee Bena Summary
- Bee Bena, based in Central Luzon, Philippines, is currently a Senior Operations Manager at Collective Solution. Bee Bena brings experience from previous roles at Collective Solution, The Results Companies, TaskUs and Teleperformance. Bee Bena holds a 2000 - 2004 Bachelor of Arts in Communication @ Far Eastern University. With a robust skill set that includes Professional Communication, Performance Appraisal, Internal & External Clients, Client Correspondence, Business Relationship Management and more. Bee Bena has 1 emails on RocketReach.
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