Beatriz Roque do Vale Email
Customer Journey Expert - Digital Lease and Business Development @ ING Belgium
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Beatriz Roque do Vale Location
- Brussels, BE
Beatriz Roque do Vale Work
- Customer Journey Expert - Digital Lease and Business Development @ (July 2025 - Present)
- International Traineeship Program (Ops and Change + Retail Track) @ (October 2023 - July 2025)
- Innovation Expert @ CoE CX Innovation Team @ (February 2025 - June 2025)
- Customer Journey Expert @ Daily Banking and Client First Tribe @ (April 2024 - October 2024)
- Project and Process Specialist @ Transformation Office Team @ (October 2023 - March 2024)
- Sustainability and Social Impact Specialist @ (November 2024 - January 2025)
- Supply Chain and Operations - MPO Development (NDDC SCB Team and Supply Chain Innovation Team) @ (September 2022 - August 2023)
- Maths Tutor @ Self-employed (October 2020 - June 2023)
- Waitress @ (May 2022 - June 2022)
Beatriz Roque do Vale Education
- CEMS - The Global Alliance in Management Education
Master's degree (International Management)
2021-2022 - Rotterdam School of Management, Erasmus University
CEMS (International Management)
2022-2022 - National University of Singapore
Master's degree (International Management (CEMS))
2021-2022 - Norwegian School of Economics (NHH)
CEMS (International Management)
2021-2021 - Católica Lisbon School of Business and Economics
Bachelor of Economics & Finance (Economics)
2017-2020 - Prague University of Economics and Business
Exchange Semester (Economics)
2019-2020 - Escola Portuguesa de Macau
Ciências Socioeconómicas
2008-2017
Beatriz Roque do Vale Skills
- Agile Environment
- Box Office Management
- Business Development
- Communication
- Customer Communication
- Customer Experience
- Customer Journey Mapping
- Customer Success
- Design Thinking
- File Management
- Final Cut Pro
- Jira
- Kahoot
- Leadership
- Market Research
- Microsoft Excel
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Word
- Miro
- Operations
- Organization Skills
- Presentation Skills
- Proactive Design Thinking
- Project Delivery
- Python (Programming Language)
- Qualitative Research
- Quantitative Research
- Soft Skills
- Stakeholder Management
- Storyboarding
- Structured Interviews
- Tableau
- Teamwork
- Time Management
- Training
- UX Research
- User Experience Design (UED)
- User Personas
- Volunteer Management
- Workshop Facilitation
Beatriz Roque do Vale Summary
- Beatriz Roque do Vale, based in Brussels, BE, is currently a Customer Journey Expert - Digital Lease and Business Development at ING Belgium. Beatriz Roque do Vale brings experience from previous roles at ING Belgium. Beatriz Roque do Vale holds a 2021 - 2022 Master's degree in International Management @ CEMS - The Global Alliance in Management Education. With a robust skill set that includes Agile Environment, Box Office Management, Business Development, Communication, Customer Communication and more. Beatriz Roque do Vale has 1 emails on RocketReach.
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