BCU Bank Information

We’re BCU Bank. We are part of P&N Group, one of the largest customer-owned banking organisations in Australia operating BCU Bank in NSW and south-eastern Queensland and P&N Bank in Western Australia. As a proud customer-owned bank, our customers and owners are one and the same, so there’s no conflict with shareholders, like the listed banks. At BCU Bank, building real, meaningful relationships with our customers is what we’re all about. We provide a genuine banking alternative with a range of competitive and convenient retail and business banking services. Our friendly team is always ready to lend you a hand with your banking needs – because our customers are at the heart of everything we do. Our teams service customers from Port Macquarie to the Sunshine Coast, with 14 branches and a Contact Centre based in Coffs Harbour. Plus, you can't forget our top-notch digital tools: internet banking, a user-friendly mobile app, and a handy budgeting app to help you manage your money on the go. We have a team of dedicated mobile retail and business banking lenders who are active in the communities across our network. We empower our people and value innovation, agility and the ability to develop strong relationships. Our workplace is collaborative and engaging, where our people can learn, develop and thrive. To find out more, please contact us on 1300 228 228, visit bcu.com.au or drop into your local branch.