Client Support Specialist @ (February 2024 - December 2024)
High School English Teacher @ Pal Online Academy UAE (August 2022 - January 2024)
Youth Empowerment Coordinator @ Y-PEER (February 2016 - September 2019)
Batool Mosleh Education
Al-Balqa Applied University (BAU)
Bachelor's degree (English language and literature)
2024
Batool Mosleh Skills
Account Management
Account Setup and Configuration
Assessment and Grading
Attention to Detail
B2B Relationship Management
Client Onboarding
Client Onboarding Management
Client Services
Client Training and Support
Client support
Communication Skills
Conflict Resolution
Content Creation Tools
Cross-Cultural Communication Skills
Customer Onboarding
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Representatives
Customer Success
Customer Support
Data Entry and Management
Documentation and Reporting
E-Learning Platforms
Effective Communication
Grammar and Writing Skills
Help Center Development
International Curriculum Adaptation
Interpersonal Communication
Interpersonal Skills
Lesson Planning
Microsoft Office Suite
Multicultural Education
Online Support
Performance Metrics and Reporting
Phone Etiquette
Problem Solving
Problem-Solving and Decision Making
Process Optimization
Product Knowledge
Product Support
Relationship Building
Remote User Support
Shareholder Communications
Skilled Multi-tasker
Stakeholder Management
Student Engagement Strategies
Teaching English as a Foreign Language
Time Management
Time Management and Prioritization
Training Facilitation
Troubleshooting
Virtual Classroom Tools
Written Communication
Batool Mosleh Summary
Batool Mosleh, is currently a Senior Client Onboarding Associate at صادق | Sadq. Batool Mosleh brings experience from previous roles at صادق | Sadq, Pal Online Academy UAE and Y-PEER. Batool Mosleh holds a Bachelor's degree in English language and literature @ Al-Balqa Applied University (BAU). With a robust skill set that includes Account Management, Account Setup and Configuration, Assessment and Grading, Attention to Detail, B2B Relationship Management and more. Batool Mosleh has 1 emails on RocketReach.
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