Basil Butler Email & Phone Number
Systems Process and CX Director @ Pitcher Partners Newcastle & Hunter
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Basil Butler Location
- Newcastle, NSW, AU
Basil Butler Work
- Systems Process and CX Director @ (July 2025 - Present)
- CX Product Owner, Banking and Financial Services @ (April 2021 - August 2025)
- Head of CX Transformation, Banking and Financial Services @ (November 2019 - April 2021)
- Executive Manager, Business Banking Services Transformation @ (May 2017 - November 2019)
- Executive Manager, Business Engagement and Change @ (July 2016 - April 2017)
- Executive Manager, Strategy - Business Service Centre @ (March 2015 - June 2016)
- Executive Manager, Workforce Optimisation - Business Service Centre @ (November 2012 - February 2015)
- Manager, Projects and Strategy - Business Service Centre @ (September 2011 - October 2012)
- Manager, Operational Excellence - Premium Business Service Centre @ (June 2010 - February 2012)
- Senior Business Analyst @ (December 2009 - June 2010)
- Business Improvement Analyst @ (October 2008 - December 2009)
- Senior Business Analyst @ (August 2007 - March 2008)
- Reporting Analyst @ TOWER Australia (April 2007 - July 2007)
- Business Analyst, CMLA Program Delivery @ (September 2005 - June 2006)
- Manager, Performance Measurement and Resourcing @ (March 2005 - September 2005)
Basil Butler Skills
- Banking
- Business Analysis
- Business Management
- Business Process
- Business Process Improvement
- Business Transformation
- Call Centers
- Change Management
- Contact Centers
- Customer Experience
- Customer Experience Design
- Customer Relationship Management (CRM)
- Data Management
- Financial Services
- Governance
- Human Resources
- IT Strategy
- ITIL
- Information Technology
- Leadership
- Management
- Management Consulting
- Operational Excellence
- Outsourcing
- PMO
- Performance Measurement
- Process Improvement
- Product Management
- Program Management
- Project Delivery
- Project Management
- Project Portfolio Management
- Quality Assurance
- Requirements Analysis
- Resource Allocation
- Risk Management
- SDLC
- Shared Services
- Stakeholder Management
- Strategic Planning
- Strategy
- Strategy Implementation
- Team Leadership
- Vendor Management
- Workforce Management
Basil Butler Summary
- Basil Butler, based in Newcastle, NSW, AU, is currently a Systems Process and CX Director at Pitcher Partners Newcastle & Hunter. Basil Butler brings experience from previous roles at Macquarie Group and Commonwealth Bank. With a robust skill set that includes Banking, Business Analysis, Business Management, Business Process, Business Process Improvement and more. Basil Butler has 2 emails and 1 mobile phone numbers on RocketReach.
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