Basem Najjar Email
Support and Customers Care Manager @ Dimensions Information Technology
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Basem Najjar Work
- Support and Customers Care Manager @ (December 2022 - Present)
- HR Manager @ (December 2022 - Present)
- Social Responsibility System Unit Head @ (May 2015 - December 2022)
- HR and Admin Services Team Leader including Procurement and Training Development @ (October 2006 - May 2015)
- Project Manager Officer "PMO" @ (January 2006 - October 2006)
- Help Desk Supervisor @ (February 2005 - December 2005)
- Head of Computer and Technology Department @ NGOs Affairs Authority (January 2003 - January 2005)
- Computer Technician and Instructor @ نقابة المهندسين - مركز القدس | EAJC (September 2000 - January 2003)
Basem Najjar Education
- Al najah
Bachelor's degree (Computer Science)
1998-2002 - An Najah National University
Bachelor's degree (Computer Science)
1998-2002
Basem Najjar Skills
- Administration
- Aha! Academy
- Aha! Ideas
- Analytical Skills
- Applicant Tracking Systems
- Building Business Relationships
- Business Analysis
- Business Development
- Business Relationship Management
- CEO Mentorship Program | CEO Only!
- Call Center Administration
- Call Center Development
- Change Management
- Collaborative Problem Solving
- Communication
- Compensation & Benefits
- Conflict Resolution
- Corporate Social Responsibility
- Customer Experience - CX
- Customer Relationship Management (CRM)
- Customer Relationship Management (CRM) Systems
- Customer Satisfaction
- Customer Support
- Customer-Focused Service
- Data Analysis
- Data Analytics
- Digital Marketing
- Digital Transformation
- Employee Benefits
- Employee Benefits Design
- Employee Engagement
- Employee Learning & Development
- Employee Relations
- Employee Training
- Employer Branding
- Fiverr
- HR Compliance
- HR Management
- Human Resource Development
- Human Resources (HR)
- Human Resources Information Systems (HRIS)
- IT Infrastructure Management
- IT Project & Program Management
- IT Service Management
- Import/Export Operations
- Information Technology
- Interpersonal Skills
- Job Description Development
- Labor Relations
- Leadership
- Leadership Development
- Onboarding
- Onboarding & Employee Relations
- Operations Management
- Organizational Development
- People Development
- Performance Appraisal
- Performance Management
- Personnel Management
- Problem Solving
- Program Management
- Project Delivery
- Project Management
- Project Management Office (PMO)
- Public Affairs
- Recruiting
- Recruitment & Talent Acquisition
- Report Generation & Metrics Tracking
- Service Delivery
- Service Delivery Management
- Soft Skills
- Strategic Data Analysis
- Strategic Thinking
- Systems Analysis
- Talent Management
- Team Leadership
- Teamwork
- Teamwork & Collaboration
- Technical Data Analysis
- Technical Knowledge
- Technical Support
- Time Management
- Training and Development (HR)
- Upwork Masterclass | Grow 10x Faster, Better, Smarter
- Workflow Automation
- connect research
- ebook
Basem Najjar Summary
- Basem Najjar, is currently a Support and Customers Care Manager at Dimensions Infotech. Basem Najjar brings experience from previous roles at Dimensions Infotech, Palestine Telecommunications (Paltel) Group, Hulul and Palestine Telecommunications Company - Paltel. Basem Najjar holds a 1998 - 2002 Bachelor's degree in Computer Science @ Al najah. With a robust skill set that includes Administration, Aha! Academy, Aha! Ideas, Analytical Skills, Applicant Tracking Systems and more.
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