Customer Care Duty Manager (US Airways Express and American Eagle) @ (May 2014 - October 2016)
Customer Service Supervisor and Acting General Manager (Above and Below Wing) @ (November 2013 - May 2014)
Customer Service Agent @ (May 2013 - November 2013)
Ramp Agent (Wholly Owned of the AAG Piedmont Airlines) @ (March 2012 - May 2013)
Barry Cook Education
Liberty University
Bachelor of Arts - BA (Religion/Religious Studies)
2015-2020
Cooperative Arts and Humanities High School
High School Diploma (Choral Music and Music Theory)
2003-2007
Barry Cook Skills
Aviation
Customer Service
Adjudication
OSHA
Customer Experience Management
Customer Service Operations
Customer Service Management
Union Agreements
Union Relations
Vendor Management
Team Leadership
Team Building
Cross-functional Team Leadership
Team Management
Training
Management
Barry Cook Summary
Barry Cook, based in Sacramento, CA, US, is currently a General Manager - Airport Operations at United Airlines. Barry Cook brings experience from previous roles at United Airlines and American Airlines. Barry Cook holds a 2015 - 2020 Bachelor of Arts - BA in Religion/Religious Studies @ Liberty University. With a robust skill set that includes Aviation, Customer Service, Adjudication, OSHA, Customer Experience Management and more. Barry Cook has 2 emails and 1 mobile phone numbers on RocketReach.
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