Barry Cochrane Email & Phone Number
Head of Customer Success @ Bright
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Barry Cochrane Location
- Manchester, England, GB
Barry Cochrane Work
- Head of Customer Success @ (June 2026 - Present)
- Director of Customer Success and Operations @ (June 2023 - March 2026)
- Senior Director of Global Customer Success @ (April 2022 - May 2023)
- VP of Customer Success and Operations @ (June 2021 - November 2021)
- VP of Customer Success @ (February 2019 - May 2021)
- Head of Customer Success @ (July 2017 - January 2019)
- Customer Success Director @ (November 2011 - June 2017)
- Head of Customer Success @ (March 2010 - October 2011)
- Senior Manager - Customer Operations @ (November 2004 - October 2009)
- Customer Liaison Team Manager @ (October 2002 - October 2004)
- Customer Liaison Agent @ (June 2001 - October 2002)
- Claims Handler @ Bennetts Insurance Brokers (July 1996 - June 2001)
Barry Cochrane Education
- Stoke Park School and Community College
Barry Cochrane Skills
- Customer Experience
- Call Center
- Contact Centers
- Team Management
- CRM
- Change Management
- Team Leadership
- Customer Service
- Business Process
- Service Delivery
- Call Centers
- Project Management
- Leadership
- Performance Management
- B2B
- Business Development
- Customer Satisfaction
- Process Improvement
- Management
- Customer Retention
- Coaching
- Interviews
- Negotiation
- Outsourcing
- Strategic Planning
- Strategy
- Time Management
- SaaS
- Training
- Account Management
- People Management
- Business Planning
- Problem Solving
- Technical Support
- Salesforce.com
- Stakeholder Management
- Business
- Consulting
- Cloud Computing
- Customer Relationship Management (CRM)
- Business Strategy
- Key Performance Indicators
- Executive Management
- Career Development
- Mentoring
- Professional Services
- Customer Success
- Net Promoter Score
- Customer Contact
- Operational Planning
Barry Cochrane Summary
- Barry Cochrane, based in Manchester, England, GB, is currently a Head of Customer Success at Bright. Barry Cochrane brings experience from previous roles at QStory, Mews and ResponseTap. Barry Cochrane holds a Stoke Park School and Community College. With a robust skill set that includes Customer Experience, Call Center, Contact Centers, Team Management, CRM and more. Barry Cochrane has 2 emails and 1 mobile phone numbers on RocketReach.
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