Barbara Ramos Email & Phone Number
EEP Customer and Partner Service Manager @ Nicor Gas
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Barbara Ramos Location
- Chicago, IL, US
Barbara Ramos Work
- EEP Customer and Partner Service Manager @ Nicor Gas (August 2025 - Present)
- EEP Marketing and Outreach Manager @ Nicor Gas (March 2022 - August 2025)
- Manager, Contact Center @ Nicor Gas (March 2010 - March 2022)
- Senior Supervisor, Contact Center @ Nicor Gas (September 2006 - March 2010)
- Quality Assessor, Locating @ Nicor Gas (February 2006 - September 2006)
- Supervisor, Locating @ Nicor Gas (November 2004 - February 2006)
- Supervisor of Workforce Planning @ Nicor Gas (November 2002 - November 2004)
- Supervisor, Contact Center @ Nicor Gas (May 2000 - November 2002)
- Supervisor @ OAG Worldwide (January 1993 - January 2000)
Barbara Ramos Education
- Columbia College Chicago
B.A. (Communications)
- Southern Illinois University, Carbondale
Communications
Barbara Ramos Skills
- Mananging in a Union Environment
- Employee Development
- Workforce Planning
- Workforce Management
- Project Implementation
- Employee Management
- Budget Management
- Budget Preparation
- Budget Development
- Problem Solving
- Results Focused
- Customer Experience
- Field Operations
- Natural Gas
- Training & Development
- Cross Selling
- Quality Auditing
- Performance Management
- FMLA
- Customer Satisfaction
- ACD
- Accountability
- Analysis
- Attention To Detail
- Call Center
- Call Centers
- Call Recording
- Customer Retention
- HP Openview
- IEX
- IVR
- Idea Generation
- Labor Standards
- Meeting Deadlines
- Personal Development
- Photography
- Presenter
- Quality Systems
- Retention
- Staffing Analysis
- Team Management
- Team Motivator
- Tenacious
- Visio
- Strategy
- Training and Development
- Microsoft Word
- Strategic Planning
Barbara Ramos Summary
- Barbara Ramos, based in Chicago, IL, US, is currently a EEP Customer and Partner Service Manager at Nicor Gas. Barbara Ramos brings experience from previous roles at Nicor Gas. Barbara Ramos holds a B.A. in Communications @ Columbia College Chicago. With a robust skill set that includes Mananging in a Union Environment, Employee Development, Workforce Planning, Workforce Management, Project Implementation and more. Barbara Ramos has 4 emails and 4 mobile phone numbers on RocketReach.
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