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Barb Glinski Location
Buffalo, NY, US
Barb Glinski Work
IT Manager @ (May 2023 - Present)
IT Support Coordinator @ (May 2023 - Present)
IT Manager @ (August 2021 - May 2023)
Help Desk Services Development Manager @ PCI (May 2014 - August 2021)
IT Help Desk Manager @ (October 1998 - August 2021)
Helpdesk Associate @ Remarketing Services of America (February 1998 - October 1998)
Barb Glinski Education
Erie Community College
Associates (Computer Information Systems)
1999-2001
University at Buffalo
(Computer Information Systems)
Barb Glinski Skills
Server Administration
Incident Management
IT Service Management
Service Desk
Managed Services
IT Management
IT Outsourcing
Interpersonal Skills
Team Performance
Customer Satisfaction (CSAT)
Team Management
Service Levels
Key Metrics
Analytical Skills
Communication
Customer Support
Microsoft Office
Customer Relationship Management (CRM)
Strategy
Customer Service Management
Employee Training
Service Delivery
Problem Solving
Customer Satisfaction
Vendor Management
SDLC
Team Building
Change Management
Business Analysis
Strategic Planning
Operations Management
Customer Service
Program Management
Team Leadership
Call Center
Project Management
Call Centers
Outsourcing
Technical Support
Management
Security
Help Desk Support
Disaster Recovery
Information Technology
Process Improvement
Leadership
Visio
Active Directory
Troubleshooting
Sales
Research
SQL
Barb Glinski Summary
Barb Glinski, based in Buffalo, NY, US, is currently a IT Manager at Faithful Companion Pet Cremation. Barb Glinski brings experience from previous roles at Faithful Companion Pet Cremation, Octillo, PCI and Personal Computers, INC. Barb Glinski holds a 1999 - 2001 Associates in Computer Information Systems @ Erie Community College. With a robust skill set that includes Server Administration, Incident Management, IT Service Management, Service Desk, Managed Services and more. Barb Glinski has 1 emails and 2 mobile phone numbers on RocketReach.
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